Enterprise Account Specialist

Aston Carter • Tempe, AZ

3d • $23 - $23 • Onsite

About The Position

Join a rapidly growing team as an Enterprise Account Specialist, where you will play a pivotal role in enhancing the shipper experience for vendors and sellers using Inbound Transportation services. As part of an innovative team in transportation and logistics, you will be tasked with evaluating and improving shipper performance metrics through coaching and performance management.

Requirements

• Proficiency in account management and customer service.
• Strong skills in Microsoft Excel.
• Problem-solving skills with a focus on transportation, intermodal, and supply chain.
• Excellent relationship-building and organizational skills.
• Effective communication skills.
• Ability to manage disruptions as they occur.
• Entry-level knowledge of MS Excel.
• Strong interpersonal and customer service skills.

Nice To Haves

• Experience in logistics or supply chain preferred.
• Understanding of basic data analytical skills.
• Experience with process improvement proposals.

Responsibilities

• Monitor, verify, and present data daily.
• Overcome transportation disruptions and other barriers in real-time.
• Identify transportation defect root causes.
• Maintain daily logs on assigned shippers.
• Lead weekly calls with assigned shippers.
• Lead Daily Business Review Stand-up calls.

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed