Enterprise Account Manager

Botrista•New York, NY

7h•Onsite

About The Position

As an Enterprise Account Manager at Botrista, you are the strategic growth engine for our most significant corporate partners. This is an expansion role focused on a dedicated portfolio of large-scale restaurant groups. Your mission is to move partners from successful pilots to full brand rollouts while relentlessly driving same-store volume. You will sit at the intersection of Strategy, Operations, and Culinary Innovation, ensuring that Botrista isn't just a piece of equipment in the kitchen, but a core driver of our partners' top-line revenue.

Requirements

5-7+ years in Enterprise Account Management or Strategic Success, specifically within Restaurant Tech, Hospitality, or Food & Beverage.
Understanding of the friction points of a busy commercial kitchen and ability to speak fluently about operations to corporate and location contacts.
Ability to translate complex dispense data into actionable business cases for corporate stakeholders.
Proven track record of convincing corporate leaders to expand a program based on data and pilot success.
Experience managing the complexity of 50+ site rollouts simultaneously.
This role requires travel to brand corporate offices and locations in the field.

Responsibilities

Identify and execute the roadmap for scaling Botrista across a partner’s entire regional or national footprint.
Partner with corporate culinary and marketing teams to optimize menu placement, LTO (Limited Time Offer) strategies, and pricing to maximize daily dispense volume.
Lead high-level QBRs that go beyond "support tickets" to focus on ROI, throughput data, and beverage category growth. These meetings can be in person, travel is required.
Deep-dive into restaurant-level data to identify underperforming locations and consult with franchisees/operators on best practices to drive adoption.
Coordinate local activations to help promote and drive same store sales at a single partner location. Collaborate with our Marketing department to boost awareness with a large franchisee group while simultaneously innovating an Enterprise menu change for a national chain of restaurants.
Leverage critical brand insights to curate menu programs through understanding the brand identity of each client, identifying menu and execution gaps and leaning in to relevant trends, profiles, and brand guidelines.
Maintain "sticky" relationships across the C-Suite, Operations, and Marketing departments within large-scale restaurant organizations.
Work closely with the Implementation and Supply Chain teams to ensure seamless multi-unit rollouts once expansion is triggered.