Enterprise Account Manager
About The Position
monday.com is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist, it executes. We move fast, build things that matter, and foster an ownership-driven culture where you're empowered to shape how organizations work and outpace their competition. About The Role We're looking for an Enterprise Account Manager to join our expanding Enterprise Team in Denver, CO. In this role, you'll own a book of enterprise accounts with full accountability for expansion, retention, and deepening monday.com's strategic footprint across each organization. In this role, you're not just managing accounts, you're growing them.
Requirements
- 5+ years of B2B SaaS account management experience with a focus on enterprise accounts
- Demonstrated track record of owning and growing a named book of business through expansion and renewal
- Ability to run a full commercial cycle - from identifying expansion signals to multi-stakeholder negotiation and close
- Strong executive presence with the credibility to engage and influence C-suite and VP-level buyers
- Consultative approach: you diagnose before you prescribe, and you lead with business outcomes
- Superb written and verbal communication skills
- High energy, high ownership, low ego
- BA/BS degree or equivalent relevant experience
Responsibilities
- Own a named portfolio of enterprise accounts end-to-end: retention, expansion, and executive relationship management
- Drive net revenue growth through upsell and cross-sell by identifying whitespace across business units, departments, and use cases
- Develop and execute account plans that align monday.com's platform capabilities to each customer's strategic priorities and measurable ROI
- Build and maintain multi-threaded relationships across economic buyers, champions, and executive stakeholders
- Partner with Customer Success to ensure seamless onboarding, adoption, and value realization — with clear commercial handoffs
- Serve as the primary escalation point for relationship and commercial issues within your accounts
- Consult with customer leaders on internal processes and challenge the status quo to drive organizational change and platform adoption
Benefits
- Competitive salary
- benefits
- bonus potential
- equity eligibility for many roles
- comprehensive medical/dental/vision insurance
- generous paid time off (vacation, holidays, personal leave and sick leave)
- fully paid parental leave
- automatic 401(k) contributions
- the opportunity to purchase company stock at a discount (ESPP)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
