Enterprise Account Manager

Manifest OSNew York, NY
$199,000 - $225,000Onsite

About The Position

Manifest is looking for an Account Manager to own and grow a book of enterprise accounts. You'll build relationships with C-suite decision makers, drive retention and expansion, and help shape how the account management function scales. This role sits at the intersection of sales strategy and customer outcomes — your work directly fuels company growth.

Requirements

  • 5+ years in B2B account management or new business sales
  • Proven ability to manage and grow enterprise-level accounts
  • Strong written, verbal, and interpersonal communication skills
  • Solid organizational and project management skills
  • Comfort operating in an early-stage or rapidly evolving environment

Nice To Haves

  • Experience at a high-growth startup
  • Proficiency in Salesforce, HubSpot, or similar CRM tools

Responsibilities

  • Own retention, adoption, and expansion across your enterprise account portfolio
  • Build multi-threaded relationships with C-level and key decision makers
  • Lead Executive Business Reviews to surface growth opportunities and align on strategy
  • Partner with Account Executives to launch the platform across new enterprise accounts
  • Report on account health and proactively flag risks and opportunities
  • Feed customer insights into product, support, and marketing teams to improve roadmap and experience
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