Enterprise Account Exec.

ServiceNow•Ottawa, ON

3d•Hybrid

About The Position

ServiceNow is seeking an Enterprise Account Executive to generate new business sales revenue through a SaaS license model. This role involves account and territory planning, prospect research, utilizing business development strategies, and conducting field sales activities within a defined set of prospects, territories, or verticals. The company emphasizes an AI-native culture and uses its AI platform to help businesses work smarter, faster, and better. The role is part of a broader effort to secure every asset and identity, including AI Agents, to build an autonomous defense platform for the Agentic Enterprise.

Requirements

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
7+ years of sales experience within a software or solutions sales organization.
Experience selling cybersecurity.
Experience establishing trusted relationships with current and prospective clients and other teams.
Ability to produce new business, negotiate deals, and maintain healthy C-Level relationships.
Experience achieving sales targets.
The ability to understand the "bigger picture" and our plans around IT.
Experience promoting a customer success focus in a "win as a team" environment.

Responsibilities

Produce new business sales revenue from a SaaS license model.
Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales.
Oversee client relationship mapping to the account team, orchestrating an account strategy across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.).
Act as a trusted advisor to customers by understanding their business and advising on how ServiceNow can support their IT roadmap.
Identify and engage the right specialist/support resources to bring into a deal at the appropriate time.