Enterprise Account Director, Talent Solutions

LinkedIn•Sunnyvale, CA
•Hybrid

About The Position

LinkedIn is seeking an Enterprise Account Director to advise enterprise customers and help them engage effectively with Talent & Learning solutions. The role focuses on creating customer value, strengthening customer relationships, and identifying opportunities for growth. The successful candidate uses a strategic, customer-centric sales approach while working to meet or exceed revenue goals and advocating internally for customers’ success. This role follows a hybrid work arrangement, performed both from home and from a LinkedIn office on select days based on the team’s business needs. The compensation range is $157,000 to $240,000 OTE. The total compensation package may also include an annual performance bonus, stock, benefits, and other applicable incentive compensation plans.

Requirements

  • At least 6 years of applicable sales experience.

Nice To Haves

  • Experience with HR software.
  • BA/BS degree or equivalent in a related field.
  • Experience with SaaS opportunities and the Dynamics/D365 platform.
  • Experience selling IT solutions.
  • Knowledge of software contract terms and conditions and ability to create fair transactions.
  • Strong negotiation and accurate forecasting skills.
  • Experience carrying a revenue target and developing strategies that deliver results.
  • Ability to find and manage high-level business in an evangelistic sales environment.
  • Ability to gather and use data to inform decisions and persuade others.
  • Ability to assess business opportunities and read prospective buyers.
  • Ability to orchestrate business closure with an accurate understanding of prospect needs.
  • Ability to engage multiple partners and members of company management in competitive selling against direct and indirect competitors.
  • Suggested skills: sales prospecting, business case preparation, multithreading, influence at all levels, and active listening.

Responsibilities

  • Research customers’ businesses and prepare thoughtful questions and insights before meetings.
  • Ask layered, open-ended questions to understand customers’ objectives and challenges in depth.
  • Build relationships with multiple stakeholders across customers’ organizations.
  • Adapt communication style and content to different stakeholders.
  • Recommend solutions aligned with customer objectives rather than leading with products.
  • Sell with integrity and drive customer decision-making by establishing a shared vision and connecting stakeholder value propositions.
  • Apply business acumen when crafting and negotiating commercial agreements.
  • Use data and insights to support investment recommendations and address customer objections.
  • Proactively mitigate churn risk using a customer-centric approach.
  • Confirm and clarify value throughout customer engagements, adapting strategy as needed to optimize ROI.
  • Identify opportunities to grow customer accounts by delivering greater value.
  • Plan accounts with a customer-centric view of economic, industry, and company factors.
  • Map key stakeholders to assess relationship strength and develop account outreach strategies.
  • Share accountability with colleagues and cross-functional teams for customer success.
  • Seek help from colleagues when facing challenges or unknowns.
  • Plan territories and accounts, forecast, and attain quota with discipline.
  • Follow best practices when using CRM and other sales tools to manage sales and buyer cycles.

Benefits

  • Annual performance bonus may be included in the total compensation package.
  • Stock may be included in the total compensation package.
  • Benefits may be included in the total compensation package.
  • Other applicable incentive compensation plans may be included.
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