ENT Tech

Parkland Health

About The Position

The ENT Tech supports the Department by transporting patients, assisting with procedures, processing instruments, and performing supply chain and clerical duties. The role prepares procedure rooms and equipment, processes endoscopes and reusable equipment according to hospital protocols, maintains supplies and inventory, and assists physicians during procedures. The position also supports patient throughput and customer service while following applicable infection-control, equipment-maintenance, and regulatory requirements.

Requirements

Six months of previous experience in a procedure area or in general patient care.
CPR certification, or the ability to pass a two-man CPR course within 90 days of employment, from the American Heart Association, American Red Cross Rescuer, or Military Training Network.
Working knowledge of equipment sufficient to monitor its general working condition.
Ability to communicate effectively with patients, visitors, and hospital staff.
Ability to demonstrate patient-centered and patient-valued behaviors.
Knowledge and skill in meeting the needs of age-related and handicapped patients.

Responsibilities

Perform job functions with the primary goal of providing excellent service to internal and external customers.
Prepare procedure rooms, including pre-procedure setup and post-procedure cleaning and decontamination; test equipment before patient use to ensure it is operational.
Maintain endoscopes according to hospital standards, including leak testing, initial cleaning, disinfecting, and processing; handle clean and dirty scopes according to protocol and infection-control standards.
Prepare dirty reusable equipment for sterilization or disinfection, including initial cleaning and packaging.
Ensure scope-processing machines operate properly; perform preventive maintenance, testing, and documentation according to manufacturer specifications; notify the supervisor of issues requiring higher-level intervention.
Maintain inventory of supplies and equipment; stock rooms to established par levels, maintain adequate supplies for the caseload, order replacements, enter unit charges into the computer system, and timely report shortages to the supervisor.
Communicate pertinent information related to patient throughput and case statistics effectively and promptly.
Assist physicians during procedures as needed, including patient positioning, equipment assistance, and specimen collection.
Identify opportunities to improve work processes and customer satisfaction; make recommendations to the supervisor, implement changes, and monitor results as appropriate.
Stay current with developments and trends in the field through seminars or workshops, professional journals, professional organizations, and/or maintaining certification or licensure; apply acquired knowledge to current work practices.
Maintain knowledge of applicable rules, regulations, policies, laws, and guidelines; develop effective internal controls that promote compliance with applicable laws, accreditation requirements, and federal, state, and private health plans; seek guidance as needed.