Enrollment Technician - MCAP

Community Action Partnership of Kern•Bakersfield, CA
•$19 - $24

About The Position

Under the supervision of the Outreach Coordinator, the Enrollment Technician performs duties related to eligibility, screening, and enrollment for the Migrant Childcare Alternative Payment program (MCAP) for both families and childcare providers. The Enrollment Technician is also responsible for reception and clerical support services for the program. Works closely with other agencies and organizations in the community as part of the collaborative efforts to boost recruitment and enrollment. Provides training, when necessary, in a large group, small group or one-on-one setting. Provide excellent customer service by communicating with the public and staff in a tactful, courteous, and professional manner.

Requirements

  • Eligibility screening and enrollment for MCAP for families and childcare providers.
  • Reception and clerical support.
  • Collaboration with other agencies and organizations.
  • Training delivery (large group, small group, one-on-one).
  • Excellent customer service and professional communication.

Responsibilities

  • Performs duties related to eligibility, screening, and enrollment for the Migrant Childcare Alternative Payment program (MCAP) for both families and childcare providers.
  • Responsible for reception and clerical support services for the program.
  • Works closely with other agencies and organizations in the community as part of the collaborative efforts to boost recruitment and enrollment.
  • Provides training, when necessary, in a large group, small group or one-on-one setting.
  • Provide excellent customer service by communicating with the public and staff in a tactful, courteous, and professional manner.
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