Enrollment Specialist

Volunteers of America•Lanham, MD

3h•$64,000 - $72,000•Onsite

About The Position

The Enrollment Specialist obtains initial information relating to admissions, coordinates intake process, and provides information and referrals to community agencies as appropriate. Promotes the Senior Community Care Program to potential participants and community agencies.

Requirements

A Bachelor's Degree in business, or a health or human services field, sales experience or a high school diploma and office assistant training (preferably health care specific).
Two (2) years of experience in marketing, with more emphasis on sales, and/or admissions role for a health care provider, or in an information and referral resource role within the senior networks
Must have a valid driver’s license, proof of insurance and have means of transportation within one hundred (100) miles or more daily.
Must have medical clearance for communicable diseases and up-to-date immunizations before having direct participant contact.

Nice To Haves

Knowledge about the PACE model and philosophy of care

Responsibilities

Receives and provides information to referrals to the Senior Community Care Program; refers individuals to other appropriate resources as indicated.
Assesses potential PACE participants in home, nursing homes, hospitals or other settings as part of the intake process.
Maintains current, written assessment and intake records inclusive of potential participant’s expressed wishes and the referral services provided, as appropriate.
Assists potential participants in managing their needs while undergoing intake and assessment process, including referrals to doctors and other community agencies.
Participates in Interdisciplinary Team meetings when potential enrollees are assessed for enrollment into the program for purposes of providing and clarifying information obtained during the intake assessment.
Provides alternative community resources to applicants who are not accepted into Senior Community Care.
Assists with financial eligibility process for Senior Community Care participants.