Enrollment Specialist I

AltaMed•Montebello, CA

17h

About The Position

Grow Healthy If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn’t just welcomed – it’s nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don’t just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it’s a calling that drives us forward every day. Job Overview Assist with the eligibility, intake, and enrollment process of new patients, clients, and participants, and thoroughly discuss the patient’s rights before enrollment into Medicare, Medi-Cal, Covered CA, or other state or local funded programs. Responsible for ensuring the provision of accurate and appropriate screenings/intake of prospective clients, providing information and referrals for P/P/Cs and their families, and identifying new referral sources for all of AltaMed’s programs. Will need to have a full understanding of the various programs offered in the AltaMed service area, including medical, dental, senior, and care management programs/services. Will act as a bridge between clients and community-based public entities to ensure client needs are met. The Specialist must work as part of a team, concentrating on the delivery of high-quality services to all of our customers.

Requirements

High School Diploma or GED Certificate
Minimum of 1 year of experience in Telesales, patient navigator, intake/enrollment, or customer service experience.
Experience in the Healthcare industry is required.
Bilingual Spanish/English required.

Responsibilities

Assist with the eligibility, intake, and enrollment process of new patients, clients, and participants.
Thoroughly discuss the patient’s rights before enrollment into Medicare, Medi-Cal, Covered CA, or other state or local funded programs.
Ensure the provision of accurate and appropriate screenings/intake of prospective clients.
Provide information and referrals for P/P/Cs and their families.
Identify new referral sources for all of AltaMed’s programs.
Act as a bridge between clients and community-based public entities to ensure client needs are met.
Work as part of a team, concentrating on the delivery of high-quality services to all of our customers.