Enrollment Specialist I
About The Position
Assist with the eligibility, intake, and enrollment process of new patients, clients, and participants, and thoroughly discuss the patient’s rights before enrollment into Medicare, Medi-Cal, Covered CA, or other state or local funded programs. Responsible for ensuring the provision of accurate and appropriate screenings/intake of prospective clients, providing information and referrals for P/P/Cs and their families, and identifying new referral sources for all of AltaMed’s programs. Will need to have a full understanding of the various programs offered in the AltaMed service area, including medical, dental, senior, and care management programs/services. Will act as a bridge between clients and community-based public entities to ensure client needs are met. The Specialist must work as part of a team, concentrating on the delivery of high-quality services to all of our customers.
Requirements
- High School Diploma or GED Certificate
- Minimum of 1 year of experience in Telesales, patient navigator, intake/enrollment, or customer service experience.
- Experience in the Healthcare industry is required.
- Bilingual Spanish/English required.
Responsibilities
- Assist with the eligibility, intake, and enrollment process of new patients, clients, and participants.
- Thoroughly discuss the patient’s rights before enrollment into Medicare, Medi-Cal, Covered CA, or other state or local funded programs.
- Ensure the provision of accurate and appropriate screenings/intake of prospective clients.
- Provide information and referrals for P/P/Cs and their families.
- Identify new referral sources for all of AltaMed’s programs.
- Act as a bridge between clients and community-based public entities to ensure client needs are met.
- Work as part of a team, concentrating on the delivery of high-quality services to all of our customers.
Benefits
- Medical, Dental and Vision insurance
- 403(b) Retirement savings plans with employer matching contributions
- Flexible Spending Accounts
- Commuter Flexible Spending
- Career Advancement & Development opportunities
- Paid Time Off & Holidays
- Paid CME Days
- Malpractice insurance and tail coverage
- Tuition Reimbursement Program
- Corporate Employee Discounts
- Employee Referral Bonus Program
- Pet Care Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
