Enrollment Manager

Atlanta International School • Atlanta, GA

3d • Onsite

About The Position

The Enrollment Manager plays a key role in shaping the AIS community by guiding prospective families through a seamless and welcoming admissions experience - from first inquiry through enrollment. This role serves as a primary ambassador for the school, building meaningful relationships with internal and external stakeholders while supporting the department's recruitment, retention, and enrollment goals.

Requirements

• Bachelors degree preferred; equivalent professional experience will be considered
• Minimum of 3–5 years of relevant experience in admissions, enrollment management, or a related field
• Previous experience in an independent, international, or IB school environment highly desirable
• Familiarity with IB philosophy and curriculum strongly preferred
• Experience working with international families, expat communities, or multicultural environments
• Proficiency in HubSpot and/or Veracross, or demonstrated ability to quickly learn and effectively utilize CRM and student information systems in a fast-paced admissions environment
• Previous marketing experience a plus
• Demonstrates effectiveness in building authentic relationships with internal and external stakeholders across diverse cultural backgrounds
• Superior follow-up skills with the ability to guide prospective families to a positive outcome
• Excellent oral and written communication skills in English; proficiency in an additional language highly desired
• Collaborative, creative approach to problem-solving with an entrepreneurial spirit and drive
• Demonstrates resilience, adaptability, and a positive approach in a fast-paced environment
• Exceptional organizational and detail-management skills with the ability to establish and manage multiple priorities under pressure
• Strong attention to detail and accuracy
• Deep commitment to equity, inclusion, and the AIS mission
• Genuine enthusiasm for working within an educational community and a passion for connecting families to the right school fit
• Comfortable with nontraditional work hours, including evenings and weekends to support Information Sessions, Admissions Events, and Community Events
• Availability to travel domestically to represent AIS at fairs and events
• Relationship Building — Demonstrates the ability to connect authentically with prospective families, educational consultants, and internal stakeholders across diverse cultural backgrounds
• Communication & Storytelling — Conveys the AIS mission and value proposition compellingly and professionally in written, verbal, and digital formats
• Pipeline & Data Management — Effectively manages a high-volume prospect pipeline using CRM tools such as HubSpot and Veracross to drive informed decision-making
• Planning & Organization — Manages multiple priorities, deadlines, and stakeholders simultaneously with strong attention to detail and follow-through
• Adaptability & Initiative — Thrives in a fast-paced, mission-driven environment; proactively identifies opportunities and solutions without waiting to be directed
• Collaborative Teamwork — Works cooperatively across departments — including Marketing, IT, Finance, and Academic Leadership — to deliver a seamless family experience
• Cultural Competency — Demonstrates sensitivity and awareness when engaging with internationally diverse families and communities
• Enrollment & Recruitment Acumen — Understands the full admissions and enrollment lifecycle and applies strategic thinking to meet and exceed enrollment goals

Nice To Haves

• Previous experience in an independent, international, or IB school environment
• Familiarity with IB philosophy and curriculum
• Proficiency in HubSpot and/or Veracross
• Previous marketing experience
• Proficiency in an additional language

Responsibilities

• Actively maintains and advances the prospect pipeline from first contact, ensuring timely and consistent engagement with prospective families at every stage of the admissions journey
• Monitors application progress, follows up on incomplete submissions, moves completed applications through the review process, and promptly communicates admissions decisions to families
• Maintains the integrity and confidentiality of all admissions records, tracks applicant status, and supports families through each step of the admissions and enrollment process
• Delivers an exceptional experience for prospective students and families by providing responsive, knowledgeable, and warm customer service throughout the admissions process
• Conducts campus tours and serves as a compelling ambassador for AIS at fairs, feeder school events, and community engagements, sharing relevant information with prospective families and other interested parties
• Spends time in classrooms and at school events to develop a deep familiarity with AIS programs, faculty, and community
• Gathers and analyzes demographic research, leverages existing relationships, and identifies and cultivates new markets through strategic partnerships with educational consultants, relocation agents, and outplacement directors
• Supports retention and re-enrollment efforts for current students and families
• Coordinates and supports admissions events — including Open Houses, Information Sessions, and Virtual Sessions — both during and outside of regular school hours
• Organizes, develops, and manages the calendar for admissions events and assessment sessions, working in close collaboration with fellow Enrollment Managers to ensure a coordinated and well-executed department schedule
• Partners with the Marketing team to develop, update, and maintain admissions collateral, website content, the new family webpage, and the new parent portal to ensure a cohesive and compelling experience for prospective families
• Oversees the content strategy for the prospective family journey from initial inquiry through enrollment
• Assists with weekly newsletter content for prospective and new families highlighting school events, program updates, and other relevant information
• Utilizes CRM and student information systems to manage prospective family data, track applicant status, generate reports, and support a seamless admissions experience from inquiry through enrollment
• Works cooperatively with IT, School Leadership, and the Admissions team to provide accurate data for reporting and research purposes
• Additional responsibilities as directed by the Director of Enrollment Management and Financial Aid

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level