Enrollment Growth Manager

The Learning Experience•Hilliard, OH

23h•Onsite

About The Position

The Learning Experience in Hilliard is looking for an energetic, motivated, and results-driven Enrollment Growth Manager to help grow enrollment, increase qualified family leads, book tours, and convert interested families into enrolled children. This role is focused on one main goal: growing enrollment. The Enrollment Growth Manager will be responsible for managing the enrollment pipeline from the first parent inquiry through the child’s start date. This includes responding to leads quickly, booking tours, following up with families, supporting registration, building community relationships, and helping the center grow enrollment. The ideal candidate is a self-starter who is comfortable with sales, follow-up, phone calls, written communication, and relationship-building. This person must be organized, professional, friendly, and able to track progress daily.

Requirements

Sales, customer service, marketing, admissions, enrollment, or business development experience
Experience using CRM systems, lead trackers, email, text, and phone follow-up tools
Experience with community outreach or local partnership building
Strong computer and communication skills
Energetic and positive
A strong self-starter
Comfortable with sales and follow-up
Professionally persistent without being pushy
Excellent at verbal and written communication
Friendly, warm, and parent-focused
Organized and detail-oriented
Comfortable making phone calls every day
Able to handle rejection and keep moving forward
Goal-driven and motivated by performance incentives
Comfortable tracking numbers and reporting progress
Able to build trust with families and community partners
Professional in appearance, tone, and communication
Passionate about helping families and growing a childcare center

Nice To Haves

Childcare, preschool, education, or family-service experience is a plus

Responsibilities

Respond quickly to all new leads by phone, text, and email
Follow up with old leads, past inquiries, and families who toured but did not enroll
Book center tours and confirm tour appointments
Follow up after every tour within 24 hours
Help move families from inquiry to tour, tour to registration, and registration to start date
Track each lead through the enrollment process
Maintain strong communication with the Center Director and leadership team
Support parent referral campaigns
Ask satisfied families for Google reviews
Help build partnerships with local businesses, apartment communities, pediatric offices, churches, realtors, employers, and community organizations
Represent the center professionally at local events and community outreach opportunities
Provide daily updates on leads, tours, registrations, and expected starts
Help identify where families are dropping off in the enrollment process
Support marketing campaigns and enrollment promotions as needed