Enrollment & Eligibility Back Office Admin

1 Alpha Consulting • Harrisburg, PA

8d • $15 - $15 • Onsite

About The Position

The Enrollment & Eligibility Back Office Administrator supports the Pennsylvania Independent Enrollment Broker (IEB) program by ensuring timely and accurate processing of enrollment documentation. This in-office position helps maintain data integrity and provides operational support to streamline healthcare access in Pennsylvania.

The role is based in Harrisburg, Pennsylvania, within the Pennsylvania Independent Enrollment Broker department. Employees may choose a start time of 7:00 a.m., 7:30 a.m., 8:00 a.m., or 8:30 a.m., Monday through Friday.

Applicants must be U.S. citizens or otherwise fully authorized to work in the United States without current or future employment sponsorship, and must be at least 18 years old at the time of hire. Only direct applicants will be considered; staffing agencies and recruiter submissions will not be accepted.

Pay is $15.00 per hour. After successfully completing a contingency period of at least 120 days, eligible employees can access full insurance and other benefits, effective the first of the month following the probationary period. Employees receive paid time off for Pennsylvania state holidays from day one, provided they work their scheduled hours before and after the holiday. Completing the contingency period does not guarantee employment or hire by a partner organization.

Requirements

• High school diploma or GED.
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and Access.
• Accurate data entry and organizational skills with attention to detail.
• Strong written and verbal communication skills.
• Ability to meet daily productivity goals in a fast-paced environment.
• Must be at least 18 years old at the time of hire.
• Must be a U.S. citizen or otherwise fully authorized to work in the United States without current or future employment sponsorship.

Nice To Haves

• Associate degree.
• At least 1 year of administrative, clerical, or data entry experience.
• Previous experience handling sensitive documentation or processing mail.
• Background in healthcare, enrollment, or eligibility services.
• Exceptional time management and multitasking abilities.
• Strong teamwork and problem-solving skills.

Responsibilities

• Open, sort, and organize incoming mail by document type.
• Batch, scan, link, and index documents accurately within multiple data systems.
• Prepare and process outgoing mail in accordance with program standards.
• Maintain data accuracy and ensure compliance with program requirements.
• Collaborate with supervisors and peers to support daily production goals.
• Assist with cross-trained support functions.
• Participate in training sessions and continuous improvement initiatives.
• Perform additional duties as assigned to support office operations.

Benefits

• Full insurance and other benefits for eligible employees after successfully completing a contingency period of at least 120 days; coverage is effective the first of the month following the probationary period.
• Paid time off for Pennsylvania state holidays from day one, provided employees work their scheduled hours before and after the holiday.
• Supportive, collaborative work environment.
• Professional development and growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED