Enrollment Coordinator

Auxiant • Cedar Rapids, IA

1d • Onsite

About The Position

Auxiant’s Mission Statement and Core Values Mission: An Independent TPA investing in People and Innovation to deliver expert-driven experiences with REAL Results. Core Values: Independent Solutions. REAL Results R espect E mpowerment A gility L eadership Job Summary: To serve as a point of contact and resources for our plan sponsors, providers and internal customers

Requirements

• Excellent written and oral communication skills required; Ability to make verbal presentations
• Ability to perform in a high pace working environment
• Ability to multi-tasks multiple processes
• Knowledge of and proven proficiency in the use of Microsoft Office applications including extensive knowledge of Word, Outlook and Excel required
• Ability to learn and effectively use insurance enrollment software
• Excellent organizational skills and the ability to pay attention to detail required
• Excellent problem solving and analytical abilities required
• High school graduation or equivalent required

Nice To Haves

• 1-3 years’ experience in insurance services, business administration or related field preferred
• Experience in health plan enrollment or an insurance or HMO related environment highly desirable
• Previous customer service experience preferred

Responsibilities

• Application processing all Enrollments/changes/terminations for current clients
• Understanding 3rd Parties Enrollment Files & Connect when making enrollment entries per processes
• Answer phone calls from employees, Client contacts and providers. Understanding of the questions and concerns from callers and responding timely and accurately.
• Creating ID Cards via requests from members, clients.
• Auditing ID cards to ensure accuracy
• Create Certificate of Creditable Coverages when appropriate
• Processing Coordination of Benefits (COB) and updating QicLink appropriately how claims are to be processed (Primary or Secondary)
• Managing Weekly Inventory to ensure the processing of assigned inventory is completed timely, efficiently and accurately.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED