Enrollment Communications & Data Analyst (FT), CFRE41042REG

College of DuPage

5d•Hybrid

About The Position

The College of DuPage is a comprehensive community college located 27 miles west of downtown Chicago, vitally connected to our local area for over 50 years. We prepare students for a lifelong passion for learning on our 273-acre campus which is home to nine associate degrees and a wide variety of professional and technical certificates. Many of these credentials prepare students to seamlessly articulate into the baccalaureate programs of our higher education partner institutions. College of DuPage is committed to student success and values an inclusive and welcoming community environment. We are an equal opportunity employer committed to diversity in the workforce. Our connection to the larger metropolitan area is essential to our success and provides a wealth of diverse cultural and recreational opportunities.

Requirements

Bachelor’s degree in a related field (e.g., data analytics, information systems, business, statistics, or a related discipline) required.
Minimum of 3 years of experience in data reporting, analytics support, or a related function.
Experience working with data visualization and reporting tools (e.g., Tableau or similar platforms) to develop dashboards and reports.
Experience extracting, compiling, and validating data from multiple systems or databases.
Demonstrated ability to analyze and summarize data, identify trends, and present findings in a clear and organized manner.
Experience supporting reporting processes, data tracking, or performance monitoring in a professional setting.
Strong attention to detail with a focus on data accuracy and integrity.
Ability to manage multiple projects, meet deadlines, and respond to data requests in a timely manner.
Experience working collaboratively with cross-functional teams to support reporting and data needs.

Nice To Haves

Familiarity with CRM and/or Student Information Systems (SIS) preferred (e.g., Ellucian Recruit, Colleague, or similar platforms).

Responsibilities

Analyze and summarize enrollment and communication data to support operational reporting and leadership decision making.
Develop and maintain dashboards, reports, and data visualizations using Tableau, Voyatek, Recruit, and CRM reporting tools to track enrollment funnel activity, communication performance, and key enrollment metrics.
Support predictive and descriptive analytics projects related to recruitment, yield, onboarding, retention, and student engagement initiatives.
Maintain data definitions, documentation, and reporting standards across Colleague, Recruit, Voyatek, Ocelot, and communication systems to ensure consistency, accuracy, and data integrity.
Monitor system integrations and data flow between Colleague, Recruit, Voyatek, Tableau, Ocelot, and other enrollment technologies, working with IT and Institutional Research to resolve issues as needed.
Collaborate with Admissions, Financial Aid, Advising, Registration, Institutional Research, IT, Marketing, and Student Affairs to support reporting, data requests, and analytics projects.
Track and report on communication and enrollment performance across CRM, chatbot, analytics platforms, and student information systems, providing data summaries and observations to support enrollment operations.
Review campaign and communication data and assist in identifying opportunities to improve effectiveness and student engagement.
Maintain enrollment reporting schedules, data tracking tools, and performance monitoring processes across multiple systems.
Support assessment, evaluation, and continuous improvement of enrollment and student success initiatives through data analysis and reporting.
Perform other duties as assigned in support of enrollment operations, reporting, and analytics.