Technical Communications and Data Analyst
About The Position
Become a part of our caring community We are seeking a Technical Communications & Data Analyst to support operational processes, data management, and internal communications. This role is ideal for a highly organized and adaptable professional who can work across disciplines; combining technical writing, data analysis, and process improvement. The ideal candidate brings strong communication skills, analytical thinking, and an interest in using AI tools and automation to improve efficiency and team performance. The Technical Communications and Data Analyst blends the skills of a data analyst with those of a technical communications professional, ensuring that data is not only accurate and insightful but also effectively communicated to stakeholders. Location: Louisville, KY (Preferred) Other Locations: Chicago, IL; Dallas, TX; Nashville, TN; New York, NY; Tampa, FL; Washington, DC Work Type: Primarily Remote (Hybrid as needed) You must be authorized to work in the US without Humana sponsorship as Humana will not provide work visa sponsorship at any point in time for this position.
Requirements
- Proficiency in data analysis tools (SQL, Excel, Python, Tableau), statistical methods, and visualization software.
- Demonstrated familiarity with AI concepts and how they are applied in an organization, such as but not limited to: Programming (Python mainly) NumPy, Pandas, SciPy Clean code, debugging, version control (Git) Machine Learning Basics Supervised & unsupervised learning Regression, classification, clustering Model evaluation (accuracy, precision, recall, etc.) Data Handling & Preprocessing Data cleaning, transformation Feature engineering Working with structured + unstructured data
- Strong written, verbal, and visual communication, ability to explain technical concepts to non-technical audiences.
- Ability to story tell: to write and speak clearly to inform diverse audiences.
- Experience with SharePoint and PowerPoint
- Proficiency in Microsoft Excel (data organization, formulas, basic analysis)
- Highly organized with strong attention to detail
- Ability to manage multiple projects, maintain accurate records, and follow documentation standards with strong attention to detail.
- 1–3 years in data, financial, or systems analysis
- Experience creating documentation, training materials, or process guides
- Familiarity with process improvement methodologies
- Experience working in cross-functional or multidisciplinary teams
Nice To Haves
- Familiarity with Technology Business Management (TBM), Apptio, or IT Finance helpful, but not required
Responsibilities
- Has ownership, maintenance, and collection responsibility for data assets in the functional production support process
- Collect, clean, and analyze data from multiple sources using tools like SQL, Excel, Python, or Tableau
- Identify patterns, trends, and correlations to support descriptive, diagnostic, predictive, and prescriptive analytics
- Assist with creation of branding, communication, and training materials
- Translate complex data findings into clear, concise, communications for diverse audiences
- Develop and maintain digital asset libraries (e.g., multimedia content, documents) for easy retrieval and reuse
Benefits
- Health benefits effective day 1
- Paid time off, holidays, volunteer time and jury duty pay
- Recognition pay
- 401(k) retirement savings plan with employer match
- Tuition assistance
- Scholarships for eligible dependents
- Parental and caregiver leave
- Employee charity matching program
- Network Resource Groups (NRGs)
- Career development opportunities
- medical, dental and vision benefits
- short-term and long-term disability, life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
