Enrollment/ Business Operations Student Assistant

University of FloridaGainesville, FL

About The Position

This position involves system administration of Salesforce environments, including sandbox and development environment setup, maintenance, and testing. The role will scope requirements, design, and build solutions for enrollment and business operations. Responsibilities include collaborating with functional areas to determine needs and use cases for business processes and automation, supporting reporting and data management within the Salesforce environment, and troubleshooting reporting, account issues, automation, and system functionality. The assistant will also collaborate with other Salesforce system administrators, architects, and management to maintain the entire Salesforce ecosystem across all functionalities and Center-wide operations.

Requirements

  • Salesforce Administration
  • Java
  • Flow or APEX experience

Nice To Haves

  • Strong communication skills
  • Customer Service experience
  • Attention to detail
  • Problem Solving Abilities
  • Time Management Skills

Responsibilities

  • System administration of the Salesforce environments
  • Sandbox and development environment setup, maintenance, and testing
  • Scope requirements, design and build solutions for enrollment and business operations
  • Collaborate with functional areas to determine needs and use cases for business processes and automation
  • Support reporting and data management within Salesforce environment
  • Troubleshoot reporting, account issues, automation, and system functionality
  • Collaborate with other Salesforce system administrators, architects, and manager to maintain the entire Salesforce ecosystem crossing all functionality and Center wide operations
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