Enrollment and Reporting Analyst

UnitedHealth Group•Washington, DC

1d•$49,000 - $88,800•Hybrid

About The Position

This position follows a hybrid schedule with (4) days per week In-office days per week. Our office is located at 655 New York Ave, Washington, DC. At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together This position is full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:30 pm EST. It may be necessary, given the business need, to work occasional overtime. This role follows a hybrid work model, requiring employees to work four days in the office and one day remotely each week. Our office is located at 655 New York Ave, Washington, DC. We offer 1 week of paid training. The hours of training will be based on your schedule or will be discussed on your first day of employment.

Requirements

High School Diploma / GED OR equivalent work experience
Must be 18 years of age OR older
2+ years of experience in healthcare enrollment and eligibility operations, including member enrollment reporting, recertification processes, and resolving complex eligibility issues or escalations
2+ years of experience in reporting, data management, and analytics, including data visualization and insights generation
Advanced experience with Microsoft Excel (create dashboards / spreadsheets, as well as sort, filter, use pivot tables and Macros)
Experience with Microsoft Word (create correspondence/reports and work within templates)
Experience with Microsoft PowerPoint (create senior-level ready presentations or reports and present)
Ability to work full-time (40 hours/week) Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 8:00 am - 5:30 pm EST. It may be necessary, given the business need, to work occasional overtime. This role follows a hybrid work model, requiring employees to work four days in the office and one day remotely each week. Our office is located at 655 New York Ave, Washington, DC.

Nice To Haves

Experience with Tableau
Reside within commutable distance to the office at 655 New York Ave, Washington, DC.
Ability to keep all company sensitive documents secure (if applicable)
Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.
All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Responsibilities

Member Enrollment reporting needs, including coordination end-to-end, quality control, data cleaning, and regulatory-ready prep
Eligibility research (including recertifications), problem-solving and resolutions for requests and/or escalations from the team or regulators
Coordination with different teams across the enterprise
Growth data and analytics, including identifying trends and opportunities for membership growth in the District of Columbia
Operations reporting needs, including reports related to recertifications, enrollee services and more
Compliance support, including external audit support and coordination
As needed, including managing data dashboards on excel or supporting enrollee services