English Moderator for Video Gaming - Montreal
Keywords Studios•Montreal, QC
•$20•Onsite
About The Position
We have been pioneers and leaders in the Player Support field for over 15 years. We are one of the premier international providers of services for companies that publish and develop MMOs, virtual worlds, social games, casual games, mobile games and transmedia content. We also provide services for online payment and virtual goods providers.
Requirements
- Fluent in English.
- Excellent communication and writing skills.
- Ability to juggle multiple tasks while managing your time efficiently.
- Good attendance rate and attention to details.
- Being fast, albeit thorough, reading skills.
- Passion for video gaming and customer service.
- Comfortable with using VR devices.
- Be up-to-date with the latest trends within the online community.
Nice To Haves
- Experience in a relevant, similar, or related field (an asset).
Responsibilities
- Reviewing all incoming community interactions on different social media platforms.
- Moderating any prohibited and/or inappropriate content found therein.
- Reviewing in-game chats and user-generated content for any prohibited and/or inappropriate content.
- Escalating Real-Life Threats as needed.
- Ability to make justifiable judgment calls in regards to debatable content and edge case scenarios.
Benefits
- Health and dental care when eligible
- Partnerships with STM, Telus, and BIXI (among others).
- Employee Assistance Program.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
