Engineering Technology Applications Administrator

Port of Seattle•Seattle, WA

About The Position

As an Engineering Applications Administrator, you will manage the effective use, administration, integration, and lifecycle of engineering, construction, and field technology systems. You will serve as Engineering’s subject matter expert for these tools—providing advanced support, guiding operational use, and ensuring deployments align with enterprise Information Communication Technology (ICT) and security policies. This role sits within the Engineering department (separate from ICT), which oversees physical infrastructure design and construction. You will serve as Engineering’s primary liaison to Information and Communication Technology (ICT), translating operational and technical requirements into secure, scalable solutions while ensuring alignment with infrastructure, security, endpoint management, and ICT operations teams. You will coordinate with Information and Communication Technology (ICT) for configuration, implementation, and lifecycle management of engineering tools in line with ICT standards, including deployments, upgrades, patches, testing, validation, and readiness. You will provide functional administration and support for engineering platforms (e.g., Computer-Aided Design (CAD) and Building Information Modeling (BIM), surveying, mapping, reality capture, construction management, design analysis, and collaboration tools), ensuring effective configuration and use. You will act as the first-line Engineering support contact for advanced troubleshooting of engineering software, peripherals, and high-performance workstations, coordinating escalation with Information and Communication Technology (ICT) as needed. You will coordinate with ICT for advanced functional support for engineering software, specialized peripherals, and high-performance workstations by serving as an initial point of contact within Engineering for troubleshooting and user assistance. You will monitor engineering systems, support incident response and on-call recovery, and assist in rapid diagnosis and resolution in collaboration with Information and Communication Technology (ICT) teams. You will Manage engineering hardware standards and workstation specifications, coordinating with Information and Communication Technology (ICT) for onboarding, refresh cycles, provisioning, and peripheral requirements. You will develop and maintain automation and scripting solutions using approved platforms to improve reliability, streamline deployments, and reduce downtime, while ensuring compliance with Information and Communication Technology (ICT) standards. You will identify and implement operational improvements, coordinating with Information and Communication Technology (ICT) for technical automation needs and ensuring alignment with enterprise guidelines. You will lead Engineering participation in cross-functional initiatives involving applications, infrastructure, and data, representing operational needs and ensuring alignment with organizational goals and standards.

Requirements

Five (5) years of experience administering and supporting enterprise engineering or technical applications, including software implementation, configuration, upgrades, troubleshooting, user support, and coordination with information technology operations, infrastructure, and security teams.
Knowledge of enterprise administration for engineering and construction applications across design, field operations, maintenance, and support.
Experience with CAD/BIM, surveying, mapping, point cloud processing, construction software, and related technology.
Understanding of enterprise IT practices, application integration, hardware lifecycle management, security compliance, and public sector governance and procurement processes.
Ability to clearly communicate technical concepts to engineers, construction staff and non-technical stakeholders.
Technical leadership, coordination and relationship-building skills across engineering, construction, IT operations, vendors and service-providers.
Skills in managing competing priorities in both project-based and operational support environments.
Skilled at advanced troubleshooting across applications, operating system, hardware, network, and cloud layers.
Advanced scripting and automation skills.
Understanding of PowerShell, AutoLISP, Python, or API’s.
Knowledge of Enterprise software and hardware deployment using tools such as Intune, SCCM, or MDT.
Commitment to equity and exemplifying shared values, behaviors, and practices.

Nice To Haves

Bachelor’s degree in information technology, computer science, or business administration.

Responsibilities

Manage the effective use, administration, integration, and lifecycle of engineering, construction, and field technology systems.
Serve as Engineering’s subject matter expert for these tools, providing advanced support and guiding operational use.
Ensure deployments align with enterprise Information Communication Technology (ICT) and security policies.
Serve as Engineering’s primary liaison to Information and Communication Technology (ICT), translating operational and technical requirements into secure, scalable solutions.
Coordinate with Information and Communication Technology (ICT) for configuration, implementation, and lifecycle management of engineering tools.
Provide functional administration and support for engineering platforms (e.g., CAD/BIM, surveying, mapping, reality capture, construction management, design analysis, and collaboration tools).
Act as the first-line Engineering support contact for advanced troubleshooting of engineering software, peripherals, and high-performance workstations.
Monitor engineering systems, support incident response and on-call recovery, and assist in rapid diagnosis and resolution.
Manage engineering hardware standards and workstation specifications.
Develop and maintain automation and scripting solutions using approved platforms.
Identify and implement operational improvements.
Lead Engineering participation in cross-functional initiatives involving applications, infrastructure, and data.