Engineering Technician

CTB•Frankfort, MD

30d•Onsite

About The Position

This role involves a significant focus on Product Research, Development & Design (approximately 40% of the job), where you will provide dryer system design and configuration, including the selection of power and control components for dryer/conditioning product lines. You will collaborate with the plant manager and electrical department to support product dryer control and power panels, and work with customers to enhance their experience while meeting performance criteria. The role also includes researching new opportunities and developing embedded controls to enhance products with leading-edge technology. You will develop project plans, collaborate with third-party suppliers for logic board design and validation, and perform systems testing and verification. Additionally, approximately 40% of the job is dedicated to Product Support, involving troubleshooting and problem resolution, particularly during the grain harvest season. This includes after-hours phone support, dealer phone support, remote field support, diagnostics, and the development of product support documents and technical training. Approximately 15% of the job involves product technical training, typically off-site, involving 2-day training sessions in multiple Midwest locations. The job criteria may include other duties, responsibilities, and activities, which may change or be assigned at any time with or without notice.

Requirements

Requires a bachelor’s degree in electrical engineering technology (EE or EET).
2 + years of direct electrical design, flame/burner controls, control and power panel layout and design, motor drives (Frequency and VFD’s), creation of new technology for agriculture, auto/tractor, or other similar manufacturing product areas.
The ability to use 3-D/CAD drawing experience is also needed.
Knowledge of electrical and mechanical controls, sensors, electric and control circuit design, electrical component selection, logic control sequences within control programming is required.
Intermediate use of Microsoft programs (such as Word, Excel and Powerpoint) and ERP systems is also required.
Able to read/write/speak English fluently.
Ability to engage with new technology, collaborate with team members, to ensure project plan timelines, guideposts, and due dates are achieved is also important.
Leadership skills with an ability to lead and influence cross functional teams through product design gates is key.
Must be innovative and possess diplomacy with a desire to develop management skills.
Passionate about making a difference.
Open communication, can initiate dialog to help find solutions, team player, can respectfully share information to help develop and adhere to best practices.
Ability to sit at desk for 5+ hours per day
Ability to operate keyboard and view computer screen for majority of day 6-7 hours
Ability to write ideas/information in a logical flow for 5+ hours per day
Ability to read and respond on an on-going basis daily due to nature of the work, throughout the day
Ability to communicate with others via phone, in-person, and computer on-going
Ability to listen to customers, problem-solve, and respond accordingly
Ability to instruct and/or operate basic hand or power tools
Ability to stand, walk, bend, reach, kneel, squat, twist, climb, and carry and lift to 75 lbs.
Ability to climb Grain Bins, Dryers & Catwalks with heights of up to 150 ft (with safety gear) may also be required on occasion for troubleshooting and problem solving while on-site

Nice To Haves

Prior experience in designing and developing electrical and control systems is preferred.
Experience National Electrical Code and electrical control systems design along with component selection is desired.
Understanding the sequence to operate grain conditioning, handling, and storage systems is preferred.
Strong ability to listen and communicate with customers to understand needs and create solutions that will meet customer’s expectations on value and price, while maximizing profit is critical.
Knowledge and understanding of Smart systems, sensor technology, and Smart controls, is also preferred.

Responsibilities

Provide dryer system design and configuration including the selection of power and control components for the dryer/conditioning product lines.
Collaborate and communicate with the plant manager and electrical department to support the product of the dryer control and power panels.
Collaborates and communicates with customers and others to understand how to enhance customer experience, while attaining performance criteria (cost, reliability, productivity) for new and enhanced control features.
Research new opportunities, develop and design (or assist in the design) of embedded controls to enhance the products and provide leading edge technology to customers.
Develops project plans to identify timing, resources, and costs to achieve results with each new project.
Collaborates and communicates with third party suppliers to direct the design of logic board layouts and provides validation of the new features (sequences, gateway guideposts, human/machine interface and mechanical validation) from concept through production release.
Performs systems testing and verification via onsite or in the field, to ensure compatibility, quality and performance standards of new or enhanced control features are achieved.
Trouble shooting and problem resolution mainly Concentrated product support time during grain harvest season (Typically Labor Day to Thanksgiving)
After Hours phone support (Evenings and Weekend rotation)
Onsite - Dealer phone support handling technical issues
Remote - Field support as needed if the issue cannot be resolved from remote location
Diagnostics and product support material
Development of product support documents for dealers
Product technical training typically off site (3-4 Weeks per year)