Engineering Technician

Supermicro•San Jose, CA

About The Position

Supermicro is seeking an Engineering Technician to join its server team. The role supports HPC server technology, validation efforts, and materials management, while providing technical support to product and system server teams during product development and customer solution work. The technician will help coordinate operational activities from product kick-off through launch, support quality improvements, and assist engineering teams in resolving technical issues. The position also provides third-level technical support and pre- and post-sales support.

Requirements

High school diploma required.
Strong initiative and ability to work in a self-directed environment.
Strong organizational and planning skills.
Understanding of how to work successfully in cross-functional organizations.
Ability to lead extended teams and meet deadlines.
Analytical and problem-solving skills.
Strong written, verbal, and presentation communication skills, with the ability to negotiate effectively.
Excellent knowledge of server systems, PC systems, and computer architecture.

Nice To Haves

At least 2 years of related experience preferred.
Understanding of GPU server technology and related applications preferred.

Responsibilities

Evaluate applications in depth and provide feedback to engineering teams on product optimization.
Manage multiple tasks and projects.
Support coordination of operational activities from product kick-off to product launch and help the team meet TTM mandates.
Support product quality improvement during design and manufacturing stages.
Arrange resources and work with other engineering teams to reproduce, debug, and resolve technical issues.
Provide third-level technical support and pre- and post-sales support.