Engineering Technician II

Tessera•Bremerton, WA

10d•Onsite

About The Position

Tessera is seeking a detailed and organized Engineering Technician II with a positive attitude. Typical duties include but are not limited to: Administer the Quality Control Program to ensure compliance with contract requirements, quality standards, and customer expectations. Conduct and document routine inspections, audits, and quality reviews of facilities. Prepare, maintain, and submit inspection reports, quality metrics, corrective action plans, and other required documentation in a timely manner. Monitor operational performance, analyze quality trends, investigate customer concerns, and recommend pr Review contract performance requirements and ensure inspection programs align with current contract specifications and quality standards Conduct follow-up inspections to verify corrective actions have been completed and sustained. Promote a culture of continuous improvement, accountability, and customer service throughout the organization. Partner with Division Managers, Supervisors, and operational teams to develop, implement, and improve policies, procedures, and quality processes. Coach, mentor, and train supervisors and employees on contract requirements, company policies, standard operating procedures, and quality expectations. Build and maintain positive working relationships with customers, government representatives, leadership, and employees while providing exceptional customer service. Follow up on quality concerns to ensure timely resolution. Work various shifts as needed to support operational requirements, conduct inspections, and provide quality oversight across all work schedules. Travel between contract locations as required to perform inspections, audits, training, investigations, and other quality assurance activities. Support internal and external audits and assist with special projects and other duties as assigned. Utilize quality management software, Microsoft Office applications, and reporting systems to maintain accurate records and analyze performance data. Maintain professionalism in both appearance and demeanor.

Requirements

Minimum of three (3) years of quality or safety experience required.
Must have knowledge of quality assurance principles, inspections, audits, and continuous improvement practices.
Must be able to interpret contracts, policies, procedures, and regulatory requirements and apply them consistently.
Must be able to analyze trends, prepare detailed reports, manage multiple priorities, and work independently in a fast-paced environment.
Must be able to travel between contract locations and work various shifts as needed to support operational and quality requirements.
A valid state driver’s license is required with the ability to obtain and maintain coverage by Tessera’s insurance.
Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act.
Must be able to obtain and maintain applicable security clearances and installation access.
A background check and E-Verify will be conducted for this position.
Proof of U.S. citizenship is required.

Nice To Haves

Associate’s degree preferred.

Responsibilities

Administer the Quality Control Program to ensure compliance with contract requirements, quality standards, and customer expectations.
Conduct and document routine inspections, audits, and quality reviews of facilities.
Prepare, maintain, and submit inspection reports, quality metrics, corrective action plans, and other required documentation in a timely manner.
Monitor operational performance, analyze quality trends, investigate customer concerns, and recommend corrective actions.
Review contract performance requirements and ensure inspection programs align with current contract specifications and quality standards.
Conduct follow-up inspections to verify corrective actions have been completed and sustained.
Promote a culture of continuous improvement, accountability, and customer service throughout the organization.
Partner with Division Managers, Supervisors, and operational teams to develop, implement, and improve policies, procedures, and quality processes.
Coach, mentor, and train supervisors and employees on contract requirements, company policies, standard operating procedures, and quality expectations.
Build and maintain positive working relationships with customers, government representatives, leadership, and employees while providing exceptional customer service.
Follow up on quality concerns to ensure timely resolution.
Work various shifts as needed to support operational requirements, conduct inspections, and provide quality oversight across all work schedules.
Travel between contract locations as required to perform inspections, audits, training, investigations, and other quality assurance activities.
Support internal and external audits and assist with special projects and other duties as assigned.
Utilize quality management software, Microsoft Office applications, and reporting systems to maintain accurate records and analyze performance data.
Maintain professionalism in both appearance and demeanor.