Engineering Technical Specialist

MSA, The Safety Company•Pittsfield, NH

2d•Onsite

About The Position

Are you someone who is passionate, motivated, and driven to make a difference? If so, MSA Safety is the perfect fit for your career. At MSA, SAFETY is who we are AND it is what we do. We are a purpose-driven company committed to deploying innovation and technology to deliver on our Mission to help protect people and assets all around the world. We continue to be relentless in our pursuit of solving our customers greatest problems so they can go home safe each and every day. Are you in? Read on for more details about this particular role.

Requirements

Proven experience in a manufacturing or production environment, preferably in assembly, machining, or process operations.
Understanding of process documentation (work instructions, SOPs, routings, BOMs).
Capable of supporting line setup, troubleshooting, and production improvement activities.
Strong collaboration and communication skills to work effectively with Engineering, Quality, and Production teams.
Attention to detail and accuracy in data collection and ERP/MES updates.
Strong interpersonal skills including the ability to influence attitudes and behaviors.
Ability to manage workload and support multiple projects simultaneously.
Demonstrated customer centric focus.
Minimum of 5 years of applications support experience.
High School diploma.

Nice To Haves

Familiarity with Lean Manufacturing tools (5S, 5 Why, Poke Yoke, Kaizen, etc.).
Experience supporting Continuous Improvement (CI) or problem-solving activities (DMAIC, FPY improvement).
Manufacturing experience.
SAP experience.
ABS experience.
Associate’s degree in information technology or a related field may substitute for up to 1 year of experience.
Bachelor’s degree in information science, Computer Science, or a related discipline may substitute for up to 2 years of experience.

Responsibilities

Recommend and assist engineers with manufacturing process design changes to increase efficiency.
Provide technical guidance and expertise when evaluating and integrating new technologies.
Assist in sustaining engineering tasks for existing production lines.
Collect production data.
Provide support for operations software on Microsoft operating systems.
Proactively maintain existing operations technology systems and identify and resolve potential technical issues.
Work with vendor software support to address issues and facilitate upgrades.
Support specialized operations software and tools.
Create and maintain Work Instructions, SOPs, SAP routings, and BOMs under managerial guidance.
Verify production data against ERP/MES for accuracy and integrity; report discrepancies to Engineer.
Interface with various departments including Engineering, Production, Materials, and Quality to ensure documentation is complete and used during design and production.
Support audits, validations, and process check by ensuring accurate documentation.
Provide feedback on improvements to process documentation and standard work.
Conduct time studies to analyze and improve work methods and process efficiency, as needed.
Participate in Continuous Improvement activities such as 5 Why, Kaizen, and layout optimization projects.
Support development of Poke Yoke, error-proofing, or engineering solutions.
Provide input to line layout design, ergonomic improvements, and process enhancements.
Recommend and implement process improvements to enhance use of existing operations technology systems.
Conduct training of operators and line leaders on new or updated processes, SOPs, and Work Instructions as and when needed.
Maintain a clean, organized, and safe work environment, promoting operational excellence and adherence to EHS standards.