Engineering Tech

NOBU RYOKAN MALIBU•Malibu, CA

6d•$24 - $26•Onsite

About The Position

The Engineering Tech maintains the property’s general condition through basic electrical, carpentry, plumbing, mechanical, and painting work, and monitors and maintains the pool in accordance with commercial health code. The role completes maintenance work orders from all departments, participates in preventive maintenance for building equipment, public spaces, and guest rooms, and undertakes special projects assigned by the Chief Engineer, Director of Guest Relations, or General Manager. The position supports upkeep and repairs across guestrooms, meeting and public areas, back-of-house spaces, and offsite villas. Duties include replacing bulbs and filters; performing minor furniture, electrical, plumbing, painting, caulking, and wallpaper repairs; maintaining kitchen and laundry equipment; responding to villa emergencies; checking hotel systems and mechanical rooms; maintaining pool and fitness equipment; and keeping public and back-of-house spaces clean. The role also assists Housekeeping with preparing guestrooms for arrivals, responds to guest and departmental requests, communicates major issues to the appropriate managers, tracks work orders and inventory, and coordinates with contract services. The Engineering Tech is expected to provide attentive guest service, follow hotel policies and safety procedures, attend meetings and training, maintain grooming and service standards, and perform other duties consistent with hotel policies. Work schedules may vary according to hotel business needs. Physical demands include extended standing and walking, manual work, and lifting or transporting materials weighing up to 50 pounds.

Requirements

High school diploma or equivalent vocational training certificate.
Experience in building maintenance, electrical work, plumbing, and refrigeration.
Working knowledge of basic hand tools and the ability to learn and use computer software and hardware; able to maneuver a computer keyboard.
Fluent ability to comprehend and speak English to understand and respond to information and advanced guest requests, verbally and in writing.
Customer-service orientation and excellent hospitality skills.
Ability to perform basic mathematical calculations.
Ability to lift or transport materials weighing up to 50 pounds.
Ability to stand and walk for extended periods and perform manual tasks requiring motor coordination and finger dexterity.
Ability to climb ladders to heights of about 30 feet.
Ability to visually review documents and a computer screen throughout the day.
Ability to work varying schedules to reflect hotel business needs.
Ability to operate hotel equipment safely and handle chemicals in accordance with standards, using appropriate PPE when needed.

Nice To Haves

Prior experience within a four-star hotel brand.
Knowledge of an additional language.
EPA certification.

Responsibilities

Maintain the general condition of the property, including basic electrical, carpentry, plumbing, mechanical, and painting work.
Monitor, clean, and maintain the pool, including chemical readings and mechanical checks.
Complete departmental maintenance work orders promptly and in priority order; check the work-order assignment board daily.
Participate in preventive maintenance for building equipment, public spaces, guest rooms, and guestrooms.
Maintain guestrooms, meeting and public areas, back-of-house spaces, and offsite villas, including minor repairs and replacement of bulbs and filters.
Perform general kitchen equipment maintenance and repairs, maintain laundry equipment, and respond to villa emergencies.
Assist Housekeeping in preparing guestrooms for arrival by testing electronics, IT connectivity, Lutron and HVAC controls, plumbing fixtures, and furniture and building conditions.
Conduct routine mechanical-room, HVAC, utility, and system checks, and report issues to the General Manager.
Maintain fitness equipment through cleaning and routine maintenance checks.
Pick up trash and sweep, mop, and power wash public and back-of-house spaces.
Manage pest-control matters and report issues to the Chief Engineer.
Communicate major repairs, issues, and problems to the Chief Engineer or Director of Guest Relations.
Respond promptly and efficiently to guest and departmental requests, address complaints, and support guest satisfaction.
Maintain knowledge of hotel services, features, operations, guest information, and scheduled activities to respond accurately to guest inquiries.
Maintain inventories, report inventory status, and purchase supplies within budget.
Work with contract services on window washing and teak upkeep.
Follow hotel safety guidelines, handle chemicals safely, and use appropriate personal protective equipment when needed.
Attend and participate in hotel and departmental meetings, training sessions, and information meetings; maintain regular attendance and comply with grooming and service standards.
Perform other reasonable duties as requested by the Chief Engineer, Director of Guest Relations, or General Manager.