Engineering Tech III

Westgate Resorts•Orlando, FL

4d•Onsite

About The Position

The Engineering Tech III supports resort operations by performing and leading maintenance projects, preventive maintenance, guest calls, repairs, and work orders. The role includes maintaining mechanical, electrical, plumbing, HVAC, appliance, flooring, pool, spa, and water-feature systems at the resort, while following safety practices and resort guidelines. The team member is expected to uphold the core values of integrity, passion, and work ethic; communicate professionally with guests and colleagues; and represent Westgate Resorts professionally.

Requirements

High school diploma.
At least 3 years of hands-on trades and maintenance experience in a resort or commercial environment.
Written and verbal communication skills in English.
Valid driver's license that must be maintained.
CPO (Certified Pool Operator) license, required by the resort.
Universal EPA HVAC license, required by the resort.
Ability to regularly lift, move, push, or pull up to 50+ pounds.
Strong communication skills for interactions with guests and colleagues.
Ability to be versatile, work well under pressure, and meet deadlines.
Self-motivated and detail-oriented, with the ability to work enthusiastically and stay focused.

Responsibilities

Perform and lead engineering projects, guest calls, blitzes, repairs, and preventive maintenance as directed by resort management.
Conduct routine inspections to ensure safe and proper operation of MEP systems in accordance with resort guidelines.
Perform preventive maintenance, troubleshoot, and replace HVAC and mechanical components.
Diagnose plumbing fixtures, address clogs, and repair or replace equipment.
Troubleshoot and repair electrical components, including breakers and contactors.
Repair and troubleshoot appliances and household fixtures.
Install, repair, and replace tile, grout, vinyl, and carpet.
Lead small construction projects involving drywall, carpentry, concrete, and flooring.
Maintain pools, spas, and water features, including chemical balancing and MEP equipment maintenance.
Participate in procurement and inventory processes to ensure materials and tools are available.
Operate resort operations software and devices, including HotSOS and applicable systems.
Read and interpret technical data, blueprints, and OEM manuals.
Communicate professionally using radios, phones, email, and verbal interactions.
Perform maintenance and cleaning tasks as required by resort management.
Safely use required hand tools, power tools, and battery-powered tools.
Work with ladders, scaffolding, lifts, and appropriate personal protective equipment.
Lead and implement safety practices and guidelines, and identify potential property hazards.
Understand and address guest needs through positive interactions and resolution-focused communication.
Follow all CFI/Westgate Resorts policies and procedures.
Represent Westgate Resorts professionally through appearance, attire, and behavior.
Perform other tasks assigned by resort operations leadership.

Benefits

Medical, dental, and vision coverage
Paid vacation, sick, and personal time
Paid holidays
401(k) with company match
Daily Pay access
Pregnancy, parental leave, and adoption assistance
Wellness programs
Flexible spending accounts
Tuition assistance
Military leave
Employee Assistance Program
Life, disability, accident, critical illness, and hospital insurance
Pet insurance
Loyalty program discounts on hotels, cruises, resorts, restaurants, and entertainment
Low-cost gym membership
Annual David A. Siegel Legacy Scholarship of up to $40,000 for one eligible dependent of a current team member
Career growth and advancement opportunities
Community involvement opportunities