Engineering Tech III

Westgate Resorts•Orlando, FL

5d•$22 - $24•Onsite

About The Position

Support resort operations by performing maintenance tasks, including projects, preventive maintenance, and work orders. The Engineering Tech III performs and leads engineering projects, guest calls, repairs, inspections, and preventive maintenance. The role maintains and troubleshoots HVAC, mechanical, plumbing, electrical, appliance, and household systems; handles flooring and construction repairs; and maintains pools, spas, water features, and related equipment. The position also supports procurement and inventory, uses resort operations software, communicates with guests and colleagues, and leads safety practices. The team member must follow Westgate policies and represent the resort professionally.

Requirements

High school diploma.
At least 3 years of hands-on experience in trades and maintenance within a resort or commercial environment.
Written and verbal communication in English.
Valid driver’s license that must be maintained.
CPO (Certified Pool Operator) license required by the resort.
Universal EPA HVAC license required by the resort.
Ability to regularly lift, move, push, or pull up to 50+ pounds.
Strong communication skills for interactions with guests and colleagues.
Ability to be versatile, work well under pressure, and meet deadlines.
Self-motivated and detail-oriented, with the ability to work with enthusiasm and focus.

Responsibilities

Perform and lead engineering projects, guest calls, blitzes, repairs, and preventive maintenance as directed by resort management.
Conduct routine inspections to ensure safe and proper operation of MEP systems following resort guidelines.
Perform preventive maintenance, troubleshooting, and replacement of HVAC and mechanical components.
Diagnose plumbing fixtures, handle clogs, and conduct repairs and equipment replacements.
Troubleshoot and repair electrical components, such as breakers and contactors.
Repair and troubleshoot appliances and household fixtures.
Install, repair, and replace tiles, grout, vinyl, and carpet as needed.
Lead small construction projects, including drywall, carpentry, concrete, and flooring.
Work with pools, spas, and water features, including chemical balancing and maintenance of MEP equipment.
Participate in procurement and inventory processes to ensure materials and tools are available.
Operate resort operations software and devices, including HotSOS and other applicable systems.
Read and interpret technical data, blueprints, and OEM manuals.
Communicate professionally via radios, phones, emails, and verbal interactions.
Perform maintenance and cleaning tasks as required by resort management.
Safely use hand tools, power tools, and battery-powered tools needed for the job.
Work using ladders, scaffolding, lifts, and appropriate PPE.
Lead and implement safety practices and guidelines, and identify potential safety hazards on the property.
Communicate and interpret guest needs and work toward positive resolutions.
Adhere to CFI/Westgate Resorts policies and procedures and maintain a professional appearance, attire, and behavior.
Perform other tasks as assigned by resort operations leadership.

Benefits

Medical, dental, and vision coverage
Paid vacation, sick, and personal time
Paid holidays
401(k) with company match
Daily Pay access
Pregnancy, parental leave, and adoption assistance
Wellness programs
Flexible spending accounts (FSA)
Tuition assistance
Military leave
Employee Assistance Program (EAP)
Life, disability, accident, critical illness, and hospital insurance
Pet insurance
Discounts on hotels, cruises, resorts, restaurants, entertainment, and more
Low-cost gym membership
Annual scholarship of up to $40,000 for one eligible dependent of a current team member
Career growth and advancement opportunities
Community involvement opportunities