Engineering Tech I

Westgate Resorts • Kissimmee, FL

9h • Onsite

About The Position

As an Engineering Tech I, you will support resort operations by performing maintenance tasks, including projects, preventive maintenance, and work orders. You will demonstrate Westgate’s core values of Passion, Integrity, and Work Ethic in every interaction with guests and team members. This role involves performing engineering projects, guest calls, blitzes, and preventive maintenance as directed by resort management. You will provide general support by performing basic tasks such as painting, caulking, and wall repairs. Additionally, you will conduct basic plumbing diagnostics, electrical tasks, and troubleshoot appliance issues. Active participation in procurement and inventory processes is expected, along with effective operation of resort devices and software like HotSOS. Professional communication via radios, phones, emails, and verbal interactions is key. Maintenance and cleaning tasks as required by resort management, safe use of tools, and adherence to safety guidelines are also part of the role. You will interpret guest needs through positive interactions and represent Westgate Resorts professionally in appearance, attire, and behavior. Other tasks as assigned by resort operations leadership may also be required.

Requirements

• 0 to 1 year of hands-on experience in trades and maintenance within a resort or commercial environment.
• Written and verbal communication in English is expected.
• Must have and maintain a valid driver’s license.
• Must be self-motivated, detail-oriented, and able to work with enthusiasm and focus.
• Strong communication skills required to excel in interactions with guests and colleagues.
• Ability to be versatile, work well under pressure, and meet deadlines.
• Must communicate effectively with immediate supervisors and resort leadership.
• Regularly, the team member must lift, move, push, or pull up to 50+ pounds.
• Applicants who smoke or use tobacco products will not be considered for positions at Westgate.
• Required to pass a background check, drug test, and prove eligibility to work in the United States.

Responsibilities

• Support resort operations by performing maintenance tasks, including projects, preventive maintenance, and work orders.
• Perform engineering projects, guest calls, blitzes, and preventive maintenance as directed by resort management.
• Provide general support by performing basic tasks such as painting, caulking, and wall repairs.
• Conduct basic plumbing diagnostics on toilets, bathtubs, jacuzzis, showers, faucets, and sinks, including unclogging.
• Reset breakers and GFCIs, replace light bulbs, and measure available voltage using appropriate tools.
• Install and/or replace TVs, troubleshoot issues, and program remote controls, TVs, and other electronic devices.
• Diagnose appliances, replace minor components, and assist with complete replacements as needed.
• Actively participate in procurement and inventory processes to ensure materials and tools are available on-site.
• Operate resort operations devices and software effectively (HotSOS and other applicable systems).
• Communicate professionally through radios, phones, emails, and verbal interactions.
• Perform maintenance and cleaning tasks as required by resort management.
• Safely use hand tools, power tools, and battery-powered tools needed for the job.
• Work using ladders, scaffolding, lifts, and appropriate PPE (Personal Protective Equipment).
• Follow safety guidelines and practices.
• Recognize and identify potential safety hazards on the property.
• Communicate and interpret guest needs through positive interactions toward resolution.
• Always represent Westgate Resorts professionally through appearance, attire, and behavior.
• Perform other tasks as assigned by resort operations leadership.

Benefits

• Medical Coverage
• Dental Coverage
• Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match
• Daily Pay
• Pregnancy Leave
• Parental Leave
• Adoption Assistance
• Wellness Programs
• Flexible Spending Accounts (FSA)
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life Insurance
• Disability Insurance
• Accident Insurance
• Critical Illness Insurance
• Hospital Insurance
• Pet Insurance
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed