Engineering Tech I

Westgate ResortsGatlinburg, TN
$20 - $22Onsite

About The Position

Support resort operations by performing maintenance tasks, including projects, preventive maintenance, and work orders. As Engineering Tech I, you will perform engineering projects, guest calls, blitzes, and preventive maintenance as directed by resort management. Provide general support by performing basic tasks such as painting, caulking, and wall repairs. Conduct basic plumbing diagnostics on toilets, bathtubs, jacuzzis, showers, faucets, and sinks, including unclogging. Reset breakers and GFCIs, replace light bulbs, and measure available voltage using appropriate tools. Install and/or replace TVs, troubleshoot issues, and program remote controls, TVs, and other electronic devices. Diagnose appliances, replace minor components, and assist with complete replacements as needed. Actively participate in procurement and inventory processes to ensure materials and tools are available on-site. Operate resort operations devices and software effectively (HotSOS and other applicable systems). Communicate professionally through radios, phones, emails, and verbal interactions. Perform maintenance and cleaning tasks as required by resort management. Safely use hand tools, power tools, and battery-powered tools needed for the job. Work using ladders, scaffolding, lifts, and appropriate PPE (Personal Protective Equipment). Follow safety guidelines and practices. Recognize and identify potential safety hazards on the property. Communicate and interpret guest needs through positive interactions toward resolution. Adhere to all CFI/Westgate Resorts policies and procedures. Always represent Westgate Resorts professionally through appearance, attire, and behavior. Perform other tasks as assigned by resort operations leadership. To excel in this role, you must embody our core values of integrity, passion, and a strong work ethic. These values are essential to our success, and we are looking for someone who shares our commitment.

Requirements

  • 0 to 1 year of hands-on experience in trades and maintenance within a resort or commercial environment
  • Must be at least 18 years old and have a valid driver’s license to drive company golf carts
  • Must be able to lift 50lbs and work in outdoor weather conditions
  • Written and verbal communication in English is expected
  • Ability to be versatile, work well under pressure, and meet deadlines
  • Must communicate effectively with immediate supervisors and resort leadership
  • Required to pass a background check, drug test, and prove eligibility to work in the United States

Responsibilities

  • Perform engineering projects, guest calls, blitzes, and preventive maintenance as directed by resort management
  • Provide general support by performing basic tasks such as painting, caulking, and wall repairs
  • Conduct basic plumbing diagnostics on toilets, bathtubs, jacuzzis, showers, faucets, and sinks, including unclogging
  • Reset breakers and GFCIs, replace light bulbs, and measure available voltage using appropriate tools
  • Install and/or replace TVs, troubleshoot issues, and program remote controls, TVs, and other electronic devices
  • Diagnose appliances, replace minor components, and assist with complete replacements as needed
  • Actively participate in procurement and inventory processes to ensure materials and tools are available on-site
  • Operate resort operations devices and software effectively (HotSOS and other applicable systems)
  • Communicate professionally through radios, phones, emails, and verbal interactions
  • Perform maintenance and cleaning tasks as required by resort management
  • Safely use hand tools, power tools, and battery-powered tools needed for the job
  • Work using ladders, scaffolding, lifts, and appropriate PPE (Personal Protective Equipment)
  • Follow safety guidelines and practices
  • Recognize and identify potential safety hazards on the property
  • Communicate and interpret guest needs through positive interactions toward resolution
  • Adhere to all CFI/Westgate Resorts policies and procedures
  • Always represent Westgate Resorts professionally through appearance, attire, and behavior
  • Perform other tasks as assigned by resort operations leadership

Benefits

  • Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
  • Paid Time Off – Vacation, Sick, and Personal Time to Recharge
  • Paid Holidays
  • 401(k) with Generous Company Match to Support Your Future
  • Daily Pay – Access Your Earnings When You Need Them
  • Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
  • Wellness Programs to Support Your Well-Being
  • Flexible Spending Accounts (FSA)
  • Tuition Assistance to Help You Grow Your Career
  • Military Leave
  • Employee Assistance Program (EAP) – Support When You Need It Most
  • Life, Disability, Accident, Critical Illness, and Hospital Insurance
  • Pet Insurance for Your Furry Family Members
  • Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
  • Low-Cost Gym Membership
  • NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
  • Career Growth and Advancement Opportunities
  • Community Involvement – Give Back and Make an Impact
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