Engineering Team Lead - Archer

M&T Bank•Buffalo, NY
•$116,400 - $194,000•Hybrid

About The Position

The Engineering Team Lead manages several eGRC engineering teams and their development and systems-support work. The role provides day-to-day direction aligned with departmental and client goals, manages client relationships and expectations, and oversees the project queue. It leads multiple engineers and Archer development teams, combining hands-on RSA Archer expertise with people-management responsibilities in an enterprise banking environment. The position oversees application development, support testing, technology infrastructure and project management, and related technology domains. It consults with client management on business requirements, recommends solutions and improvements, manages project plans and staffing, and ensures adherence to technology standards, procedures, documentation requirements, and internal controls. The role also manages multiple cost-center budgets and exercises managerial authority over staffing, performance, promotions, compensation recommendations, and terminations. The role is based in Buffalo, New York, and follows a four-days-in-office and one-day-work-from-home model.

Requirements

  • A combined minimum of 9 years of higher education and/or work experience, including at least 4 years of engineering and/or architecture experience and 3 years of leadership experience.
  • 3 to 5 years of experience leading Archer development teams.
  • Strong communication skills and ability to translate business requirements into technical Archer solutions and work across business and technical teams.
  • Ability to work on multiple complex projects.
  • Proficiency with project management, word processing, and spreadsheet applications.
  • Complete understanding of the system development life cycle.
  • Excellent problem-solving skills for issue resolution.
  • Familiarity with application development software and hardware platforms.
  • Excellent verbal and written communication skills.
  • Excellent analytical and decision-making skills.
  • Strong project management and presentation skills.
  • Experience encouraging teamwork and serving as a role model when leading and directing others.
  • Understanding of the technical, business, and operational impacts of a project or problem.

Nice To Haves

  • Strong hands-on experience with the RSA Archer platform, including development, configuration, and administration.
  • Experience developing and maintaining Archer applications, fields, layouts, workflows, calculations, reports, dashboards, and data-driven events.
  • Strong understanding of Archer Advanced Workflow and experience troubleshooting workflow and configuration issues.
  • Experience with Archer integrations, including REST APIs, Web Services, Data Feeds, and external or enterprise systems.
  • Strong SQL knowledge for data analysis, troubleshooting, reporting, and Archer integration support.
  • Experience with PowerShell or other scripting and automation technologies for file processing, integrations, operational support, and process automation.
  • Ability to troubleshoot production issues, analyze logs and errors, identify root causes, and work with infrastructure, security, and application support teams.
  • Understanding of authentication, service accounts, certificates, secure file transmission, APIs, and enterprise security practices.
  • Experience with source control and CI/CD, preferably Git/GitLab, for managing scripts, integration code, and deployment artifacts.
  • Experience designing, supporting, or integrating with an Archer Data Hub or centralized data repository for reporting, analytics, and downstream data consumers.
  • Strong data analytics and data management skills, including data profiling, mapping, transformation, validation, reconciliation, and investigation of data-quality issues.
  • Experience managing inbound and outbound data pipelines using SQL, APIs, Data Feeds, data extracts, CSV files, secure file transfers, and scripting or automation technologies.

Responsibilities

  • Consult with client management to analyze short-range business requirements, recommend innovations that anticipate future business needs, and build positive client relationships.
  • Monitor technology and vendor application trends; research and initiate changes when appropriate.
  • Analyze vendors and products and make recommendations.
  • Oversee application development, support testing, technology infrastructure and project management, and other technology domains.
  • Serve as a subject matter expert in the assigned area.
  • Build rapport and communicate and cooperate professionally across the organization.
  • Maintain relationships with vendors and professional organizations.
  • Direct team activities, assign personnel to projects, and plan short-term staffing.
  • Ensure schedules are completed and implement technology consistent with division standards and long-range plans.
  • Ensure compliance with department and technology standards and procedures, including documentation requirements.
  • Translate requirements to support detailed specifications for system enhancements; manage recommended designs based on business and technology requirements and identify issues.
  • Monitor project plans, coordinate major project activities as needed, and track external activities that could affect the team or client environment.
  • Develop and manage multiple cost-center budgets.
  • Recommend and initiate policies and procedures to improve departmental performance and effectiveness.
  • Exercise managerial authority over staffing, performance appraisals, promotions, salary recommendations, performance management, and terminations.
  • Follow company risk and regulatory standards, policies, and controls; design, implement, maintain, and enhance internal controls; and escalate risk-related issues.
  • Promote a workplace that supports belonging and reflects the M&T Bank brand.
  • Maintain internal control standards and implement internal and external audit points and applicable issues raised by external regulators in a timely manner.
  • Complete other related duties as assigned.

Benefits

  • Competitive compensation
  • Health, welfare, and retirement benefits
  • 401(k) match at 5%
  • Work-life balance and flexible work arrangements
  • Banking Officers start with 25 days of PTO plus 12 paid holidays
  • 40 hours of paid volunteer time per year
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