Engineering Team Lead - Archer

M&T Bank•Buffalo, NY

3d•Hybrid

About The Position

The Engineering Team Lead manages several eGRC engineering teams and is responsible for their development and systems support efforts. The role provides day-to-day direction aligned with departmental goals and the needs of supported clients, manages client relationships and expectations, and oversees the project queue. This position leads multiple engineers and Archer development teams, overseeing governance, risk, and compliance technology solutions in an enterprise banking environment. It calls for a hands-on technical leader with RSA Archer expertise and people-management experience. The role consults with client management on short-range business requirements and recommends solutions that anticipate changing needs. It monitors industry and vendor technology, assesses products, oversees application development and support testing, and serves as a subject matter expert. The lead directs team activities and staffing across projects, manages schedules and short-term staffing plans, and ensures adherence to technology standards, procedures, and documentation requirements. The role may translate requirements into specifications, manage solution designs, monitor project plans, coordinate major project activities, and manage multiple cost-center budgets. The position also exercises managerial authority over staffing, performance reviews, promotions, salary recommendations, performance management, and terminations. It is responsible for risk and regulatory compliance, internal controls, escalation of risk-related issues, and timely implementation of audit and regulatory findings. The role promotes a supportive environment that reflects the M&T Bank brand. It is based in Buffalo, New York, and follows a four-days-in-office, one-day-work-from-home model. The bank may sponsor TN and H-1B transfers on a case-by-case basis; the position is not open to candidates on F-1 student visas, including those eligible for CPT, OPT, or STEM OPT.

Requirements

A combined minimum of 9 years of higher education and/or work experience, including at least 4 years of engineering and/or architecture experience and 3 years of leadership experience.
3 to 5 years of experience leading Archer development teams.
Strong communication skills, including the ability to translate business requirements into technical Archer solutions and work across business and technical teams.
Ability to work on multiple complex projects.
Proficiency with project management, word processing, and spreadsheet applications.
Complete understanding of the system development life cycle.
Excellent problem-solving skills for issue resolution.
Familiarity with application development software and hardware platforms.
Excellent verbal and written communication skills.
Excellent analytical and decision-making skills.
Strong project management and presentation skills.
Experience encouraging teamwork and serving as a role model when leading and directing others.
Understanding of the technical, business, and operational impacts of a project or problem.

Nice To Haves

Strong hands-on experience with the Archer (RSA Archer) platform, including development, configuration, and administration.
Experience developing and maintaining Archer applications, fields, layouts, workflows, calculations, reports, dashboards, and data-driven events.
Strong understanding of Archer Advanced Workflow and experience troubleshooting workflow and configuration issues.
Experience with Archer integrations, including REST APIs, Web Services, Data Feeds, and integrations with external or enterprise systems.
Strong SQL knowledge for data analysis, troubleshooting, reporting, and supporting Archer integrations.
Experience with PowerShell or other scripting and automation technologies for file processing, integrations, operational support, and process automation.
Ability to troubleshoot production issues, analyze logs and errors, identify root causes, and work with infrastructure, security, and application support teams.
Understanding of authentication, service accounts, certificates, secure file transmission, APIs, and enterprise security practices.
Experience with source control and CI/CD practices, preferably Git/GitLab, for managing scripts, integration code, and deployment artifacts.
Experience designing, supporting, or integrating with an Archer Data Hub or centralized data repository for reporting, analytics, and downstream consumers.
Strong data analytics and data management skills, including data profiling, mapping, transformation, validation, reconciliation, and investigation of data-quality issues.
Experience managing inbound and outbound data pipelines using SQL, APIs, Data Feeds, data extracts, CSV files, secure file transfers, and scripting or automation technologies.

Responsibilities

Consult with client management to analyze short-range business requirements and recommend innovations that anticipate changing needs.
Build positive client relationships and manage client expectations.
Monitor industry and vendor technology direction; research and initiate changes where appropriate.
Analyze vendors and products and make recommendations.
Oversee application development, support testing, technology infrastructure and project management, and other technology domains.
Serve as a subject matter expert and build rapport and cooperation across the organization.
Maintain relationships with vendors and professional organizations.
Control team activities, assign personnel to projects, direct their work, and ensure schedules are completed.
Manage short-term staffing planning.
Implement technology consistent with Division standards and long-range plans.
Ensure adherence to Department and Technology standards and procedures, including documentation requirements.
Translate requirements into detailed specifications for system enhancements when needed.
Manage recommended designs based on business and technology requirements.
Identify issues and concerns, monitor project plans, and coordinate major project activities as needed.
Stay current on external activities that may affect the team or client environment.
Develop and manage multiple cost-center budgets.
Recommend and initiate policies and procedures to improve departmental performance and effectiveness.
Exercise managerial authority over staffing, performance appraisals, promotions, salary recommendations, performance management, and terminations.
Adhere to company risk and regulatory standards, policies, and controls in accordance with the Company’s Risk Appetite.
Design, implement, maintain, and enhance internal controls to mitigate risk; identify risk issues requiring escalation.
Maintain internal control standards and ensure timely implementation of internal and external audit points and applicable issues raised by external regulators.
Promote an environment that supports belonging and reflects the M&T Bank brand.
Complete other related duties as assigned.