Engineering Program Manager

NMB Technologies Corporation•Novi, MI

27d•$95,643 - $143,465

About The Position

The Engineering Program Manager is responsible for managing Engineering and QA issues during the development and sustaining business at customer accounts for NMBTC. This role involves acting as the main technical and project contact for customers, design centers, factories, and other stakeholders. The position requires serving as a subject matter expert, driving closure for engineering and quality issues, and providing technical support and product information to customers. Additionally, the role involves identifying process improvements, tracking project progress, and nurturing customer relationships.

Requirements

Mechanical Engineering Degree preferred
3 - 5 years of engineering experience in a related field
Ability to work in a cross-functional and international organization
Computer skills required: Microsoft Office, Word, Excel, PowerPoint, drawing/design software preferably Solid Works, Minitab statistical software
Excellent written, verbal, and communication skills
English language skills
Applicants must be legally authorized to work for any employer in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.

Nice To Haves

Preferred solid knowledge of ball and roller bearings, grease tribology.

Responsibilities

Support Account Managers, manufacturer’s representatives, and Business Unit Manager
Serve as the main technical and project contact for customers, design center, factories, and other stakeholders.
Act as a main point of contact for customer’s Engineering and QA staff and NMB’s Engineering and QA teams.
Serve as a subject matter expert on assigned projects by providing guidance and support to all team members.
Own communication and closure related to all Engineering issues between the NMB engineering division, factory, and customers.
Prepare and deliver presentations on project status, risk, and findings to key stakeholders including customers and upper NMB management.
Cooperatively design solutions with customers considering both internal NMB Design and Production Engineering requirements and customer requirements.
Produce information to NMB Engineering teams regarding customer product application and design requirements during product design.
Develop and maintain detailed project plans, ensuring all milestones are met according to schedule.
Drive closure for all quality issues with both customer and internal NMB stakeholders.
Provide information to customers regarding product and technology as related to NMB production capabilities, design for manufacturing, and other business unit initiatives.
Support customer Engineering and Quality audits at the factory by preparing members for customer expectations.
Provide technical support to identify new applications and coordinate with the engineering teams, application engineers, factory, marketing, and sales staff on the development of customer applications.
Identify process improvements, make recommendations, and implement resolutions.
Track project progress and performance identifying and resolving any roadblocks along the way.
Work with account managers, customers, and NMB internal groups, factories, and Minebea Headquarters to identify customer needs and solutions.
Stay up to date on the latest industry trends and best practices, evaluate opportunities to introduce Minebea products to potential new customers.
Nurture relationships at all levels with the customer.
Visit customers regularly, either independently or in coordination with the sales team, for interactive customer engineering discussions.
Perform other duties as related to the job function as required.