About The Position

The IS&T Retail Engineering organization is seeking a highly organized, technical, and motivated Engineering Program Manager (EPM) to lead and support our Front End Engineering teams. In this role, you will be the driving force behind the delivery of exceptional user interfaces and web applications. You will partner closely with software engineers, UI/UX designers, product managers, and backend teams to ensure our front end initiatives are executed smoothly, on time, and to the highest quality standards. If you are passionate about user experience and excel at bringing order to complex technical projects, we would love to hear from you.

Requirements

  • Experience as a Technical Program Manager (TPM), Engineering Program Manager (EPM), or Engineering Lead.
  • Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience.
  • 10+ years of experience leading large, complex, cross-functional initiatives—this could be as a Technical Program Manager (TPM), Engineering Program Manager (EPM), Engineering Lead.
  • Proven ability to drive multi-year, multi-team programs that require both customer and technical focus.
  • Experience leading customer-facing software initiatives, balancing business objectives, customer impact, and engineering constraints.
  • Experience with enterprise-scale software development lifecycles, including launch strategies, compliance, and operational scaling.
  • Experience managing cross-org dependencies across multiple engineering, product, and business teams.
  • Strong understanding of engineering workflows and architecture.

Nice To Haves

  • Certifications in Scrum (CSM), Agile, or Project Management (PMP) are a plus.

Responsibilities

  • Responsible for the end-to-end project management of our front end deliverables.
  • Defining project scope, creating detailed schedules, managing resources, and tracking milestones.
  • Facilitating daily stand-ups, sprint planning, and retrospective meetings, ensuring the engineering team has clear priorities and is unblocked from any dependencies.
  • Cross-functional collaboration with the Design team to ensure the technical feasibility of UI/UX concepts.
  • Collaboration with Backend Engineering to align API integrations and data dependencies.
  • Communicating project status, risks, and scope changes to leadership and stakeholders through regular updates and reports.
  • Championing engineering excellence by helping the team establish and refine processes that improve efficiency, quality, and developer velocity.
  • Structures ambiguity into actionable roadmaps.
  • Balances long-term vision with near-term execution.
  • Manages cross-team dependencies.
  • Influences stakeholders at all levels.
  • Aligns diverse technical and business priorities.
  • Understands engineering workflows and architecture and can navigate complex trade-offs, challenge assumptions, and ensure solutions are both scalable and impactful.
  • Setting up governance models, decision-making frameworks, and program health metrics.
  • Drive consistency in execution across different teams, priorities, and timelines.
  • Building trust, resolving conflicts, and fostering a collaborative team environment.
  • Handling multi-functional trade-offs, ensuring collaboration.
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