Engineering Operations Technician (On-site)

Insulet Corporation•El Cajon, CA

2d•$22 - $33•Onsite

About The Position

Join Insulet as an Engineering Operations Technician and play a key role in supporting innovative medical device development that improves lives around the world. In this hands-on position, you'll help keep engineering labs running smoothly by managing equipment, inventory, mobile devices, and technical support activities while ensuring a safe and organized work environment. This is an excellent opportunity for detail-oriented, technically minded professionals who enjoy problem-solving, working with advanced technology, collaborating across teams, and driving continuous improvements in a fast-growing, mission-driven company. Insulet started in 2000 driven to achieve our mission of enabling our customers to enjoy simplicity, freedom, and healthier lives through the use of our Omnipod® product platform. In the last two decades, we have improved the lives of hundreds of thousands of patients who have insulin-requiring diabetes, by using innovative technology that is wearable, waterproof, and lifestyle accommodating. We are on an exciting trajectory of significant growth and global expansion enabling us to reach more patients around the globe. We are looking for highly motivated, performance-driven individuals who want to be at the forefront of our rapidly growing global footprint. We are looking to hire amazing people who are guided by shared values and desire to exceed customer expectations. Our continued success depends on it. This position will be primarily responsible for ensuring the smooth operation of our engineering teams, preparation of mission-critical equipment and materials, supporting operations of engineering laboratories, and promoting a safe work environment.

Requirements

Clearly and effectively communicates information
Ability to follow established procedures and methods with a moderate degree of supervision
Applies basic analytical, administrative, and technical skills to perform routine activities
Ensures accuracy and precision through strong attention to detail
Ability to learn and adapt to new technologies
Assess workload and prioritize tasks effectively
Familiarity with engineering equipment, lab instruments, testing devices, and related support tools
Office software proficiency, including Word and Excel, with clear technical writing capabilities
Work effectively with cross-functional teams and maintain a positive, friendly, and service-oriented mindset
Demonstrates balanced working knowledge of Android and iOS mobile ecosystems, including device setup, common settings, account access, application installation, troubleshooting, and basic operating system differences

Nice To Haves

Six Sigma certification or related continuous improvement training is preferred, but not required
Balanced understanding of Android and iOS mobile ecosystems, with the ability to support device setup, troubleshooting, application access, and clear user guidance across both platforms
Proactively identifies opportunities to improve support processes, reduce repeat issues, and create a better experience for engineering teams

Responsibilities

Maintain accurate inventory records, monitor stock, and reorder supplies as needed
Maintain organized, clean, and efficient work areas that support reliable team operations
Diagnose and resolve technical issues while ensuring timely repair and replacement of faulty equipment
Support equipment preventative maintenance and calibration while maintaining equipment availability
Coordinate logistics for equipment deployment, setup, transfer, and return
Actively support a safe work environment and promote a safety-focused culture
Write clear and consistent documentation based on team principles and practices that align with quality expectations
Take proactive initiative to identify issues, communicate risks, and help drive practical improvements for the team