Engineering Operations Coordinator

Highgate Hotels•New York, NY

3d•Onsite

About The Position

The Engineering Operations Coordinator is responsible for assisting day-to-day operations of the engineering department and will assume the administrative aspects of the hotel as they relate to engineering.

Requirements

High School diploma or equivalent and/or experience in a hotel or a related field required.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing nametags.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.

Nice To Haves

HVAC, electrical, plumbing, boiler operations and general maintenance skills preferred
Trade school and/or College course work in related field preferred.
At least three years progressive experience in a hotel or related field preferred.
Flexible and long hours sometimes required.

Responsibilities

Assist in developing and implementing plans to maintain property, equipment, grounds and other assets in a safe and acceptable state of repair.
Ensure the hotel is in compliance with all local, state and federal laws.
Assist with creating and posting all Engineering staffs schedules.
Adhere to annual budget for department.
Ensure all emergency and life safety equipment and systems are inspected, tested and certified per Highgate Hotel standards.
Actively participate in energy conservation programs.
Review all guest and meeting planner comment cards to ensure problems are identified and corrected in a timely manner.
Ensure compliance with the Americans with Disabilities Act (ADA).
Assist with the administration of all vendor contracts controlled by the engineering department.
Ensure that room maintenance requests are handled in a prompt and courteous manner.
Follow up on all alarms immediately to determine the exact location and cause.
Determine emergency status and report findings to Front Desk.
Take immediate action as necessary.
Assist as necessary with special projects and renovations.
Support and participate in all Highgate Hotel programs.
Lead and/or participate in Highgate Hotel Safety Committee.
Assist in scheduling preventive maintenance tasks.
Assist with creating and implementing preventative maintenance program for all hotel equipment.