Engineering Manager, Cloud Support Platform

Google•Austin, TX

1d•$207,000 - $300,000

About The Position

Google Cloud’s mission is to make every business successful through AI by combining cutting-edge technology, infrastructure, and talent. In this role, you will help shape the Cloud Support Platform (CSP), influence its outlook and roadmap, and deliver initiatives that support customers and contribute to Google Cloud’s growth. The work offers opportunities to collaborate with Cloud Product and Business teams and learn about products and business processes across major Cloud product areas. As Engineering Manager, you will help customers succeed in their Cloud journey by building solutions and systems for CSP initiatives. You will shape product direction and deliver initiatives in partnership with product and engineering teams, while advancing the customer and internal agent experience.

Requirements

Bachelor’s degree or equivalent practical experience.
8 years of experience in software development.
Experience in technical leadership, leading project teams, and setting technical direction.
Experience in people management.

Nice To Haves

Master's degree or PhD in a related field.
3 years of experience in direct technical leadership and people management.
Experience in software development using one or more general-purpose programming languages, such as C/C++, Java, or Go.

Responsibilities

Lead the CSP technical outlook, roadmap, and resilient architecture, directly influencing the broader Google Cloud strategy.
Partner with business stakeholders to balance technology investments across agent workflows, automation, and incident management.
Direct end-to-end software development, driving robust design, operations, and impactful, high-quality product launches.
Build and mentor a high-performing engineering organization through effective coaching, strategies, and succession planning.
Partner with product managers, program management, and peer teams to resolve complex issues efficiently and deliver an innovative customer experience.