Engineering Manager

Carrum Health•,

12d•$190,000 - $250,000•Remote

About The Position

Carrum Health is seeking a business-minded, hands-on engineering leader to lead a new cross-functional product pod and take a product area from concept to market. The founding team includes senior engineers, a product manager, and a general manager; the team will grow as the product scales. The Engineering Manager reports to the VP of Engineering and has visibility with company leadership and influence over new product launches. This is a player-coach position. The manager sets technical direction, writes and reviews production code, leads delivery, and hires and coaches engineers. The role begins with a strong emphasis on building and shifts toward more team leadership over time. The product spans Carrum’s core Ruby on Rails services and new components, delivering a cross-cutting member experience. The manager will collaborate with other product pods and establish suitable service boundaries and build-versus-buy choices. The technology stack includes Ruby on Rails in a service-oriented architecture, React, React Native, PostgreSQL, Docker, AWS, and Azure. The manager will own end-to-end technical delivery, guide product discovery and member experience measurement, establish team operating practices and production ownership, and work with product, business, engineering, network, care operations, finance, and client implementation partners. The goal is to launch a sellable, production-ready product with clients and members, an instrumented member funnel, and a team and architecture ready to scale. The role is remote-first in the United States, with flexible working hours. Occasional travel may be required for team offsites, client events, or company gatherings. Chicago and San Francisco offices are available as an option. The salary range is $190,000–$250,000 depending on geography and experience, plus equity and an annual bonus.

Requirements

Experience launching a product from zero to real customers as a technical lead or founding engineer, ideally integrating with an existing company platform.
Experience building and leading at a growth-stage company undergoing rapid changes in product, customers, teams, and systems.
Business-minded approach, including understanding how a product makes money, who buys it, and what drives member use.
Experience instrumenting a user funnel, using data to identify drop-off, and shipping improvements based on findings.
Passion for user experience and building accessible products for a wide variety of users.
At least 4 years of engineering team leadership experience, including hiring, performance management, and career development.
Experience managing both full-time employees and contractors.
At least 8 years of engineering experience in a robust, highly available, multi-service environment.
Production experience with Ruby on Rails, React, PostgreSQL, and Docker.
Experience building on core AWS services and comfort working in Azure.
Experience integrating third-party APIs into products and designing boundaries that avoid coupling to a single vendor’s API.
Daily use of AI developer tools and informed opinions about where they are useful.
Ability to manage scope and sequencing, distinguish real functionality from mocked functionality, and communicate plans clearly to non-engineers.
Experience shipping software that handles sensitive data and practical understanding of HIPAA and SOC 2 obligations.
Strong interpersonal skills, including organization, empathy, direct communication, curiosity, and ability to build trust across an organization.

Nice To Haves

Experience launching a zero-to-one product within a company that already has an existing platform to integrate with.
Experience in a growth-stage company scaling from early product-market fit through rapid growth.

Responsibilities

Own end-to-end technical delivery of a new product, including the member-facing experience, internal care-team tools, partner integrations, and product data.
Make early architecture decisions, including service boundaries, use of existing Rails services versus new services, and build-versus-buy choices.
Deliver a demo-ready front end and evolve it into a production system used by members and clients.
Set clear expectations about product readiness and delivery dates for sales, marketing, and implementation teams.
Instrument the member journey, identify funnel drop-off and delays, and establish metrics for member progress.
Partner with product on research and discovery by speaking with members and care navigators, studying data, and contributing opportunities to the roadmap.
Use a ship-measure-learn cycle and treat conversion, time to care, and member satisfaction as engineering outcomes.
Hire, onboard, and coach a small team of senior engineers, including supporting their growth and performance.
Establish the pod’s operating rhythm, including planning, delivery cadence, production ownership, and incident response.
Build a psychologically safe team with clear ownership and opportunities for growth.
Write production code regularly, especially during the early stages of the product.
Lead design and code reviews and set standards for testing, observability, security, and documentation.
Use AI developer tools and help the team adopt agentic engineering practices responsibly.
Work with the product manager and general manager to turn business goals into a sequenced technical plan with clear trade-offs.
Coordinate with other Engineering Managers and Product leaders to align the team’s work with the broader platform architecture.
Represent the pod to company leadership by communicating status, risks, and needs clearly and proactively.
Establish integrations, billing, and member support so the product works end to end for its first clients.
Establish baselines for the member funnel and ship at least one measurable conversion improvement based on the team’s research.

Benefits

Equity and an annual bonus; stock option plan and performance bonus for eligible employees.
Flexible working hours and remote work.
Flexible PTO, within reason.
Summer Fridays, with sign-off at 1 p.m. local time.
15 or more paid holidays, including Juneteenth, World Mental Health Day, and Carrum Health Day.
Annual December holiday shutdown.
Paid parental leave.
Health, vision, and dental insurance.
Employee Assistance Programs (EAP).
401(k) retirement plan.
Occasional opportunities to connect virtually and in person.
Chicago and San Francisco offices available as an option.