Engineering Manager

Sage Hospitality•Charlotte, NC
•Onsite

About The Position

The Engineering Manager supervises the implementation of preventive maintenance and repairs for property and equipment, monitors life-safety systems and utilities, and assists with department administration. The role ensures compliance with corporate and franchise standards and applicable local, state, and national codes and regulations to protect guests, employees, and property assets. The manager oversees day-to-day operations, recommends and implements procedural changes, and monitors and controls expenses. This position supervises Engineering employees and supports their hiring, scheduling, training, development, coaching, performance reviews, and discipline. It also oversees preventive maintenance programs, prioritizes and monitors service requests, tests life-safety systems, monitors utility consumption, reviews purchasing requests, controls expenses, and maintains department schedules and records. The role is based at the UNC Charlotte Marriott, a 226-room hotel with 24,000 square feet of meeting space, managed by Sage Hospitality.

Requirements

  • One to two years of post-high-school education.
  • Two to three full years of full-time employment in a related position with this company or another organization.
  • Advanced knowledge of building management, engineering, and housekeeping operations.
  • Advanced working knowledge of plumbing, refrigeration, air conditioning, electrical systems, boilers, bathroom fixtures and tiling, painting, basic carpentry, and groundskeeping.
  • Ability to investigate and analyze activities or information in a specialized field and develop logical conclusions and recommendations.
  • Supervisory skills.
  • Ability to provide information and related services to hotel management and guests.
  • Excellent comprehension and literacy for procedures, reports, instructions, and receipts.
  • Ability to communicate with management and staff and visually inspect hotel premises.
  • Ability to bend and kneel frequently, move throughout the hotel and across varying heights and distances, and stand for extended periods.
  • Ability to use ladders and lifts; climb approximately 210 steps and ladders approximately 20 feet, each for about 1% of the day.
  • Ability to drive occasionally for supplies or equipment, generally within 20 miles.
  • Ability to work in walk-in freezers below 32 degrees for approximately 1% of the time.

Responsibilities

  • Supervise Engineering employees, including interviewing, scheduling, training, developing, coaching, counseling, communicating with, and recommending performance reviews and discipline for team members.
  • Implement and schedule preventive maintenance programs for property and equipment in compliance with corporate and franchise standards and applicable codes and regulations.
  • Prioritize service requests and schedule and monitor completed service to support customer satisfaction, safety, and convenience.
  • Test and examine life-safety systems to ensure they remain operational.
  • Monitor utility consumption to assess the effectiveness of current systems.
  • Review purchase requests and monitor expenses to meet or exceed budgeted goals.
  • Assist with department administration by preparing and maintaining schedules, logs, records, and other documentation.
  • Supervise day-to-day department operations and recommend and implement procedural changes.

Benefits

  • Opportunity to earn property incentives, including upsell, porterage, and room-service incentives.
  • Medical, dental, and vision insurance.
  • Health savings and flexible spending accounts.
  • Basic life and AD&D insurance.
  • Paid time off for vacation, sick time, and holidays.
  • Eligibility to participate in the company 401(k) program with employer matching.
  • Employee Assistance Program.
  • Tuition reimbursement.
  • Discounts on hotels, restaurants, and other offerings.
  • Eligibility to participate in the Employee Referral Bonus Program, with up to $1,000 per referral.
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