Engineering Manager

Auberge Collection•Town of Gardiner, NY

9d•$100,000 - $110,000•Onsite

About The Position

The Engineering Manager is responsible for working side by side with the team, ensuring guest and colleague comfort and safety at all times. This role requires a pursuit of excellence in luxury service delivery. The Engineering Manager will act as an active member of the management team, creating professional relationships and active involvement with all hotel operations, including daily and weekly management meetings, and supporting all team members. This role also involves providing in-house mechanical and electrical servicing, repair, and maintenance, ensuring all maintenance requests are prioritized and dealt with efficiently. The manager will develop, train, and supervise a team of technicians, oversee mechanical repairs, transportation, preventative maintenance, and ground/landscaping teams. Ensuring the Fire system is operating properly and troubleshooting IT hardware issues are also key responsibilities. The Engineering Manager will act as the “go-to” in the absence of the Director of Engineering, and will be responsible for identifying and record-keeping for all mechanical, plumbing, electrical, and life safety equipment for Preventive Maintenance. Establishing and maintaining operating and maintenance manuals, photo logs, standard replacement parts, a reporting system for Executive Committee/Ownership review, and annual PM service contracts are also part of the role. The manager will process contractor purchase orders and invoices in a timely manner. Additionally, the role involves serving as a culture champion by demonstrating resort values, supporting a positive team environment, and contributing to a culture of service, accountability, and collaboration. Responsible for accurate reporting and shift documentation, and developing a working knowledge of the resort’s major equipment and infrastructure systems. The manager will also train the team in areas where they possess a lack of knowledge and maintain parts, supplies, and critical spare inventory.

Requirements

Proven experience and a solid understanding of plumbing, HVAC, electric, spa and pool utilities, and carpentry.
Three years’ operating experience in the engineering department of a hotel or closely related industry. Luxury preferred.
Experience in maintaining state and federal health and safety regulations
Able to work on a flexible schedule, including weekends and holidays, according to departmental and operational needs.
Must be able to speak, read, write and understand English. Bi-Lingual highly appreciated.
Computer literacy in Microsoft Window applications required.
Valid driver’s license
Ability to operate machinery e.g chainsaws, skid steer, plow truck, snow blower.
Experience reading and referencing blueprints and diagrams.

Nice To Haves

Bi-Lingual highly appreciated.

Responsibilities

Work as an active member of the management team.
Create professional relationships and active involvement with all hotel operations, including but not limited to daily and weekly management meetings, and support to all team members, including the Manager on Duty Shifts.
Provide in-house mechanical and electrical servicing, repair, and maintenance using well-trained, presentable personnel who carry out maintenance work efficiently, discreetly, and in a guest-friendly manner.
Ensure that all maintenance requests are prioritized and dealt with efficiently.
Develop, train, and supervise a team of technically proficient and generally helpful technicians to carry out all maintenance and repair work according to technical specifications.
Oversee and coordinate mechanical repairs, transportation, preventative maintenance, and ground/landscaping teams.
Ensure the Fire system is operating properly and train the Maintenance team and key team members, e.g., the Night Audit, on fire emergency protocol.
Troubleshoot IT hardware issues.
Act as the “go-to” in the absence of the Director of Engineering.
Identifying all mechanical, plumbing, electrical, and life safety equipment record-keeping for Preventive Maintenance, including which equipment requires weekly, monthly, semi-annual, and annual inspections/maintenance.
Establish and maintain all operating and maintenance manuals for equipment per building. Hard copies and electronic files.
Establish and maintain photo logs of equipment for identification purposes.
Establish and maintain standard replacement parts to ensure parts are in place to not hold up PM service.
Establish a reporting system for Executive Committee / Ownership review.
Establish annual PM service contracts as needed.
Process contractor purchase orders and invoices in a timely manner.
Serve as a culture champion by demonstrating the resort’s values, supporting a positive team environment, and contributing to a culture of service, accountability, and collaboration.
Responsible for accurate reporting and shift documentation (i.e to include but not limited to: properly closing work orders, completing daily shift reports, and service recovery updates)
Develop working knowledge of the resort’s major equipment and infrastructure systems.
Work as lead to train team in areas where they possess a lack of knowledge and develop a balanced team
Maintain parts, supplies, and critical spare inventory