Engineering Manager

Highgate Hotels•St Pete Beach, FL
•Onsite

About The Position

The Engineering Manager is responsible for the day-to-day operations of the engineering department at TradeWinds Island Resorts. In the Director’s absence, the manager assumes administrative, financial, and operating responsibilities related to engineering. This is a working manager role requiring broad knowledge of general maintenance and building utilities repair, along with supervision of Guest Room Engineers, Carpenters, Masons, Certified Pool Operators, Painters, and Landscapers. The role involves maintaining hotel equipment and systems, including water heaters, HVAC package units, and commercial ice machines. The manager oversees staff assignments and schedules, maintenance requests, preventive maintenance, safety compliance, department budgets and forecasts, vendor contracts, and maintenance records. The position requires strong problem-solving and decision-making abilities regarding safety, projects, and cost management. The employee must be able to obtain Pool Operations Management certification within the first 90 days of employment.

Requirements

  • At least 3 years of supervisory or lead mechanic experience in a hotel or related field, or a technical certificate with at least 1 year of supervisory or lead mechanic experience.
  • At least 5 years of construction experience.
  • High school diploma or equivalent.
  • Stationary engineer’s license if required by local code.
  • Required HVAC, electrical, plumbing, boiler operations, and general maintenance skills.
  • Knowledge and experience with commonly used concepts, practices, and procedures in carpentry and construction.
  • Working experience in carpentry, landscaping, brickwork, light electrical work, pumps and motors, plumbing, and irrigation.
  • Ability to obtain Pool Operations Management certification within the first 90 days of employment.
  • Strong problem-solving and decision-making abilities concerning safety, projects, and cost management.
  • Ability to communicate effectively verbally and in writing with employees and guests at all levels.
  • Ability to listen to, understand, and clarify concerns raised by employees and guests.
  • Ability to multitask and prioritize departmental functions to meet deadlines.
  • Ability to understand and evaluate complex information and maintain confidentiality.
  • Maintain a warm, friendly, courteous, attentive, and service-oriented demeanor.

Responsibilities

  • Assist in developing and implementing plans to maintain the property, equipment, grounds, and other assets in a safe and acceptable state of repair.
  • Ensure the hotel complies with applicable local, state, and federal laws.
  • Supervise and train Engineering staff in customer service, empowerment, standard operating procedures, and loss prevention.
  • Create and post Engineering staff schedules, ensuring full coverage.
  • Create and adhere to the department’s annual budget.
  • Assist in developing financial forecasts and participate in monthly profit-and-loss review meetings.
  • Create and implement a preventive maintenance program for all hotel equipment.
  • Ensure emergency and life-safety equipment and systems are inspected, tested, and certified according to Highgate Hotel standards.
  • Assist with administration of vendor contracts controlled by the Engineering Department.
  • Ensure room maintenance requests are handled promptly and courteously.
  • Assist with special projects and renovations as needed.
  • Supervise daily job assignments and related duties for Guest Room Engineers, Carpenters, Masons, Certified Pool Operators, Painters, and Landscapers.
  • Follow and update standard operating procedures, complete daily paperwork, and maintain the maintenance tracking program.
  • Attend required hotel meetings and trainings, maintain regular attendance and professional appearance, and comply with hotel standards and regulations.
  • Maximize productivity, identify problem areas, help implement solutions, and handle problems by anticipating, preventing, identifying, and resolving them.
  • Perform other duties as requested by management.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term and long-term disability insurance
  • 401(k) retirement plan with employer matching contributions
  • Paid holidays
  • Paid vacation
  • Paid sick leave in accordance with applicable law
  • Employee assistance program (EAP)
  • Educational opportunities and tuition reimbursement
  • Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
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