Engineering Manager

Biltmore Hotel Limited•Coral Gables, FL

15d

About The Position

The Engineering Manager supervises, organizes, and coordinates projects according to functions assigned by the Director of Engineering and is responsible for engineering administration. The role follows departmental policies and procedures outlined in the Biltmore Standard Operating Procedures (BSOPs). Under the general guidance of a project manager or the Director of Engineering, the manager coordinates project administration, purchasing, vendor communications, project records, payroll and personnel matters, and coordination among engineering staff and other departments. The position also indirectly supervises and trains staff, supports special projects, and attends managers’ meetings when needed. The role collaborates with the Chief Engineer to improve productivity, customer service, and supervisory responsibilities. The position requires post-secondary education in business, engineering, and/or business administration, as well as hotel experience. The employee must be able to communicate in English, perform accurate calculations, use a computer and office equipment, manage competing tasks, work with minimal supervision, and maintain confidentiality. Physical duties include moving objects weighing up to 20 pounds, standing, sitting, or walking for extended periods, reaching, bending, twisting, pulling, and stooping. Most work is performed indoors, with exposure to moderate hotel temperatures controlled by environmental systems. Employees are expected to maintain a neat, clean, and well-groomed appearance according to Biltmore Hotel standards. Because of the hospitality industry’s operational needs, varying schedules may be required, including overtime, weekends, and holidays. The role is subject to other job-related duties assigned by a supervisor and to hotel policies, including equal opportunity, fire, and health and safety policies.

Requirements

Post-secondary education in business, engineering, and/or business administration.
Hotel experience required.
Ability to speak, read, write, and understand English.
Ability to perform accurate mathematical calculations and provide legible communications and directions.
Attention to detail, speed, and accuracy in performing job functions.
Ability to prioritize and organize, think clearly, remain calm, and resolve problems using sound judgment.
Ability to follow directions thoroughly and understand guest service needs.
Ability to work cohesively with coworkers as part of a team and with minimal supervision.
Ability to maintain confidentiality of guest information and pertinent resort data.
Ability to use a computer keyboard and basic typing skills; moderate to advanced computer skills.
Ability to work in a dynamic, constantly changing environment and multitask.
Ability to move, lift, carry, push, pull, and place objects weighing up to 20 pounds.
Ability to stand, sit, or walk for extended periods or an entire work shift.
Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.
Ability to use, carry, and operate necessary office equipment using finger dexterity.
Ability to communicate with employees, managers, subordinates, and guests through verbal communication, hearing, and visual acuity.
Ability to look at a computer for extended periods.
Ability to adapt to moderate temperatures controlled by hotel environmental systems.
Ability to work varying schedules that may include overtime, weekends, and holidays.
Maintain a neat, clean, and well-groomed appearance in accordance with Biltmore Hotel standards.
Follow hotel policies, including equal opportunity policies, and observe fire and health and safety regulations.

Responsibilities

Coordinate projects and related administration under the guidance of a project manager or the Director of Engineering.
Request written quotes, process purchase orders, route and distribute documents, file project records, and communicate with vendors.
Prepare and follow up on check status, ensuring required procedures, supporting documentation, and filing are completed.
Create and maintain capital project spreadsheets, project status records, and documentation books for each project.
Prepare AIA contracts, change orders, applications for payment, and requests for releases of liens.
Coordinate vendor installations, materials with the project manager, and projects between departments.
Perform administrative and clerical functions related to the department.
Prepare daily and weekly departmental payroll records, handle departmental personnel matters, and prepare and submit the annual payroll and vacation budget.
Partner with Engineering Supervisors to optimize engineering staff productivity across three shifts.
Optimize parts and materials resources, including implementing inventory control procedures.
Submit the end-of-month report.
Indirectly supervise and train staff.
Support special projects and attend managers’ meetings when needed.
Work with the Chief Engineer to implement procedures that improve productivity and customer service and help define supervisory-level staff responsibilities.
Interact with contractors and vendors; search for products, services, and prices; prepare and route purchase orders based on quotations; place orders; and follow up on deliveries.
Process vendor and supplier paperwork in a timely manner for payment.
Coordinate with supervisors on the purchase of parts and services.
Cooperate, coordinate, and communicate with other departments.
Maintain confidentiality of guest information and pertinent resort data.
Perform other job-related duties assigned by a supervisor or department/division head.