Engineering Manager

Sage Hospitality Group•Charlotte, NC

About The Position

The Engineering Manager supervises the implementation of preventive maintenance and repairs for hotel property and equipment, monitors life-safety systems and utilities, and assists with administering the Engineering department. The role ensures compliance with corporate and franchise standards and applicable local, state, and national codes and regulations to protect hotel assets, guests, and employees. The manager oversees day-to-day operations, recommends and implements procedural changes, and monitors and controls expenses. The position supervises Engineering employees and oversees maintenance programs, service requests, safety-system testing, utility consumption, purchase requests, expenses, and department documentation. It requires advanced knowledge of building management and engineering, as well as working knowledge of related hotel operations and a range of building systems and maintenance trades.

Requirements

One to two years of post-high-school education.
Two to three full years of full employment in a related position with the company or another organization.
Advanced knowledge of building management and engineering, and housekeeping operations.
Working knowledge of hotel operations and the ability to integrate and communicate information from other major areas.
Advanced working knowledge of general plumbing, refrigeration, air conditioning, electrical systems, boilers, bathroom fixtures and tiling, painting from preparation through finish, basic carpentry, and groundskeeping.
Ability to investigate and analyze activities or information in a specialized field, draw logical conclusions, and make recommendations.
Supervisory skills and the ability to provide information and related services to hotel management and guests.
Comprehension and literacy sufficient to understand procedures, reports, instructions, and receipts.
Ability to communicate with management and staff and visually inspect hotel premises.
Ability to perform frequent bending and kneeling, move throughout the hotel including across floors and varying heights and distances, and stand for extended periods.
Ability to use ladders and lifts, climb approximately 210 steps and 20-foot ladders for about 1% of the workday, and drive occasionally for supplies or equipment, generally within 20 miles.

Responsibilities

Supervise Engineering employees, including interviewing, scheduling, training, developing, coaching, counseling, maintaining open communication, contributing to performance reviews, resolving problems, and recommending discipline as appropriate.
Implement and schedule preventive maintenance programs for hotel property and equipment in accordance with corporate and franchise standards and applicable codes and regulations.
Prioritize service requests and schedule and monitor service work to support customer satisfaction, safety, and convenience.
Test and examine life-safety systems to ensure they remain fully operational.
Monitor utility consumption to evaluate the effectiveness of current systems.
Review purchase requests and monitor expenses to meet or exceed budgeted goals.
Assist with department administration by preparing and maintaining schedules, logs, records, and other documentation.
Recommend and implement procedural changes and supervise day-to-day department operations.

Benefits

Opportunity to earn property incentives, including upsell, porterage, and room-service incentives.
Medical, dental, and vision insurance.
Health savings and flexible spending accounts.
Basic life and AD&D insurance.
Paid time off for vacation, sick time, and holidays.
Eligibility to participate in the Company’s 401(k) program with employer matching.
Employee Assistance Program.
Tuition reimbursement.
Discounts on hotels, restaurants, and other offerings.
Eligibility to participate in the Employee Referral Bonus Program, with up to $1,000 per referral.