Engineering Manager (COQ Q99/Q01 required)

The New Yorker Hotel•New York, NY

5d•$68,000 - $69,000•Onsite

About The Position

The Engineering Manager oversees the day-to-day operations of the engineering department at The New Yorker Hotel. In the Director’s absence, the manager assumes the engineering-related administrative, financial, and operating responsibilities of the hotel. The position supports the Chief Engineer, including representing that role in their absence to ownership, corporate leadership, contractors, and department heads, and may serve as Building Manager as required. The manager maintains and repairs the building and its assets, implements preventive maintenance programs for back-of-house areas and mechanical equipment, helps ensure safe and compliant hotel operations, and supervises and develops engineering staff. The role also includes guest service, responding to emergencies and alarms, maintaining required licenses and certifications, and participating in hotel operations, safety, and energy conservation programs.

Requirements

At least 3 years of supervisory or lead mechanic experience in a hotel or related field, or a technical certificate and at least 1 year of supervisory or lead mechanic experience.
Stationary engineer’s license if required by local code.
Skills in HVAC, electrical, plumbing, boiler operations, and general maintenance.
High school diploma or equivalent.
Experience with union issues.
Ability to work long hours when required.
Ability to perform heavy work: exert up to 100 pounds of force occasionally, 50 pounds frequently, and 20 pounds constantly to lift, carry, push, pull, or otherwise move objects.
Warm and friendly demeanor, with effective verbal and written communication with employees and guests at all levels.
Ability to listen to, understand, and clarify concerns raised by employees and guests.
Ability to multitask and prioritize departmental functions to meet deadlines.
Ability to understand and evaluate complex information and data from various sources, handle problems effectively, and maintain confidentiality.
Ability to maintain regular attendance as required by the hotel’s varying schedule.
Certificate of Qualification – Refrigeration Engineer.
Certificate of Fitness – Standpipe Fire Pump Hi-rise.
Certificate of Fitness – Supervise Low PSI Oil Burner.
Certificate of Fitness – Citywide Sprinkler Systems.
Certificate of Fitness – Combination Citywide Standpipe and Sprinkler Systems with Gravity Tank.
Certificate of Fitness – Maintain Inside Alarm System.
Certificate of Fitness – Air Compressors.
Cooling Tower & Close Loop Water Treatment Certificate.

Responsibilities

Provide the highest quality of service to customers and address guest complaints and needs promptly and efficiently.
Know and follow emergency and safety procedures, respond to emergency situations, and assist as needed.
Order supplies, tools, and equipment and maintain proper inventory par levels to corporate standards.
Support, maintain, and implement preventive maintenance programs for back-of-house areas and building mechanical equipment.
Assist with assigned duties and serve as Building Manager as required, maintaining and repairing the building interior and exterior.
Represent and support the Chief Engineer in their absence when dealing with ownership, corporate executive leadership, contractors, and department heads.
Review and follow safety procedures, including lockout/tagout (LOTO), and perform and document equipment maintenance checks.
Attend the Daily Operations Meeting and required hotel meetings and training.
Supervise and train engineering staff in customer service, empowerment, standard operating procedures, and loss prevention.
Keep workspaces, shops, and storage areas clean and orderly.
Train Building Managers on daily, weekly, monthly, and yearly duties and responsibilities; evaluate them as necessary in coordination with Human Resources.
Maintain and obtain licenses required by New York City, New York State, and other government agencies for the building.
Staff and direct department employees and follow up with corrective action when needed.
Follow company work rules, procedures, and policies, including those in the employee handbook.
Help develop and implement plans to maintain the property, equipment, grounds, and other assets in a safe and acceptable state of repair.
Ensure compliance with local, state, and federal laws and ensure emergency and life-safety systems are inspected, tested, and certified according to Highgate standards.
Participate in energy conservation programs and support other Highgate Hotel programs.
Investigate alarms immediately, determine their location and cause, establish emergency status, report findings to the Front Desk, and take necessary action.
Lead or participate in the Highgate Hotel Safety Committee.
Participate in Manager on Duty coverage as required.
Maintain regular attendance and standards of personal appearance and grooming, including wearing a nametag.
Maximize productivity, identify problem areas, help implement solutions, and handle problems by anticipating, preventing, identifying, and resolving them.
Maintain confidentiality and perform other duties requested by management.

Benefits

Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term and long-term disability insurance
401(k) retirement plan with employer matching contributions
Paid holidays
Paid vacation
Paid sick leave in accordance with applicable law
Employee assistance program (EAP)
Educational opportunities and tuition reimbursement
Paid jury duty, personal, medical, and military leave in accordance with applicable law