Engineering Manager

Makeready LLC • Nashville, TN

4d • Onsite

About The Position

The Joseph, a Luxury Collection Hotel in Nashville, is seeking an experienced, hands-on Engineering Manager to lead the Engineering team and ensure the hotel's maintenance, functionality, safety, and presentation meet luxury hospitality standards. The role requires a strong technical background, experience managing and developing engineering personnel, and a commitment to operational excellence and guest service. The candidate must have at least three years of experience as an Engineering Manager and current HVAC and Refrigeration certifications.

The Engineering Manager directs daily engineering operations and team performance, oversees preventive maintenance across the property, and manages the hotel's HVAC, refrigeration, plumbing, electrical, mechanical, lighting, and other building systems. The role includes maintaining accurate maintenance records, coordinating vendors and contractors, supporting energy efficiency, and ensuring technical work complies with applicable standards and safety requirements.

The manager partners with hotel leadership and other departments to resolve maintenance issues with minimal disruption to guests. They uphold Forbes, Marriott Luxury Collection, and The Joseph's service expectations, including professional and discreet responses to guest concerns and consistent attention to property presentation and readiness.

Requirements

• At least three years of management experience as an Engineering Manager, with direct responsibility for supervising, directing, and holding engineering or maintenance personnel accountable.
• Current HVAC certification.
• Current Refrigeration certification.
• Demonstrated experience developing, implementing, assigning, and managing preventive maintenance programs.
• Proven ability to supervise engineering personnel, delegate responsibilities, monitor productivity, and ensure work meets service and quality standards.
• Strong technical knowledge of HVAC, refrigeration, plumbing, electrical, mechanical, and general building maintenance systems.
• Experience managing work orders, maintenance schedules, equipment inspections, and repair documentation.
• Ability to diagnose technical problems, prioritize maintenance needs, and implement effective solutions.
• Strong leadership, communication, organizational, and problem-solving skills.
• Ability to manage multiple priorities in a fast-paced hotel environment while maintaining attention to detail.
• Experience working with outside vendors, contractors, and service providers.
• Knowledge of workplace safety practices, building regulations, and preventive maintenance procedures.
• Ability to work a flexible schedule, including weekends, holidays, and emergency call-ins as operational needs require.

Nice To Haves

• Previous Engineering Manager experience in a Forbes Four- or Five-Star luxury hotel.
• Experience within a Marriott Luxury Collection property or comparable luxury hospitality brand.
• Familiarity with Forbes Travel Guide service standards and Marriott brand requirements.
• Experience leading engineering teams in a full-service luxury hotel with multiple food and beverage outlets, spa facilities, and extensive guest amenities.
• Experience using computerized maintenance management systems (CMMS) to manage work orders and preventive maintenance schedules.
• Additional technical certifications, including EPA Section 608, electrical, plumbing, or other building systems credentials.
• Experience supporting hotel renovations, capital projects, and energy management initiatives.

Responsibilities

• Lead, supervise, coach, and develop Engineering team members, promoting accountability, professionalism, teamwork, and service.
• Direct daily engineering operations, assign and prioritize work orders, and ensure maintenance tasks are completed on time.
• Set performance expectations, monitor productivity and labor efficiency, manage schedules and coverage, and address performance concerns.
• Inspect completed work and conduct property walks and follow-up assessments to verify quality and identify maintenance needs.
• Develop, implement, and oversee preventive maintenance for guestrooms, public spaces, back-of-house areas, mechanical systems, and hotel equipment.
• Assign, track, and verify preventive maintenance tasks and maintain records of inspections, work orders, equipment servicing, repairs, and maintenance activities.
• Maintain the condition, cleanliness, appearance, and functionality of building systems, fixtures, furniture, and equipment throughout the property.
• Identify ways to improve equipment reliability, reduce downtime, extend asset life, and prevent emergency repairs.
• Ensure projects and repairs are completed with minimal disruption to guests and hotel operations.
• Oversee operation, preventive maintenance, troubleshooting, and repair of HVAC systems, refrigeration equipment, and related mechanical components.
• Monitor heating, ventilation, air conditioning, and refrigeration systems for performance, guest comfort, and energy efficiency.
• Supervise maintenance and repair of plumbing, electrical, mechanical, lighting, and other essential building systems.
• Coordinate outside contractors and specialized vendors for repairs, inspections, servicing, and capital improvement projects.
• Ensure technical work is safe and compliant with applicable codes, regulations, manufacturer specifications, and hotel policies.
• Support energy conservation initiatives and identify operational efficiency improvements.
• Uphold Forbes Four- or Five-Star, Marriott Luxury Collection, and hotel service standards in engineering operations.
• Train team members in guest interaction, professional appearance, service recovery, and respectful communication.
• Partner with other hotel departments to resolve maintenance concerns efficiently and with minimal guest disruption.
• Take ownership of guest-related maintenance concerns and ensure timely follow-through and communication with hotel leadership.
• Maintain an inspection-ready property through proactive maintenance, attention to detail, and accountability.

Benefits

• Medical, dental, and vision insurance.
• Life and AD&D insurance.
• Short-term and long-term disability coverage.
• Voluntary hospital, accident, and critical illness insurance.
• 401(k) retirement savings plan with company match.
• Tuition reimbursement and professional development opportunities.
• Paid maternity and paternity leave.
• Paid Time Off (PTO), with the opportunity to accrue up to four weeks during the first year, based on eligibility and company policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed