Engineering Manager, Systems Reliability Engineering

Levi Strauss & Co.

2d • Remote

About The Position

As an Engineering Manager within Systems Reliability Engineering, you will lead the engineering, modernization, and automation of technology platforms that power Levi Strauss & Co. retail stores worldwide. You will guide a team of Store Platform Engineers and partner with Retail Operations, Product, Infrastructure, Security, and Reliability Engineering to deliver reliable, scalable, and secure store technology solutions. This role reports to the Senior Manager, SRE & Platform Engineering.

You will lead and develop the Store Platform Engineering team, define and execute the store technology platform roadmap, and drive automation, self-service, and AI-enabled solutions. You will collaborate with business and technology stakeholders and establish engineering governance, vendor management practices, and platform standards to improve reliability, consistency, and long-term operational performance.

Requirements

• 10–12 years of experience in Platform Engineering, Endpoint Engineering, Retail Technology, or Enterprise Technology environments.
• Experience leading and developing technical engineering teams in large-scale, distributed environments.
• Strong expertise in endpoint management, device lifecycle management, and retail technology platforms.
• Experience delivering automation, self-service, platform modernization, and technology standardization initiatives.
• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline.
• Engineering leadership experience in strategy, delivery, talent development, and governance.
• Endpoint and device engineering knowledge, including Intune, Workspace ONE, SCCM, and endpoint management.
• Knowledge of store technology platforms, including POS, store systems, and retail infrastructure.
• Platform engineering knowledge, including modernization, standardization, and lifecycle management.
• Knowledge of automation and AI, including Copilot, self-service, AI solutions, and automation.

Responsibilities

• Lead and develop a high-performing Store Platform Engineering team, driving engineering excellence, mentoring talent, and supporting business priorities.
• Define and execute the roadmap for store technology platforms, including endpoint management, device lifecycle management, platform modernization, and global technology standards.
• Drive automation, self-service, and AI-enabled solutions that improve operational efficiency, scalability, and support experiences across the retail environment.
• Partner with business and technology stakeholders to deliver secure, reliable, and intuitive technology platforms that support store associates and customer experiences globally.
• Establish engineering governance, vendor management practices, and platform standards that improve reliability, consistency, and long-term operational performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager