Engineering Manager, Infrastructure

CLEAR - Corporate•New York, NY

1d•Hybrid

About The Position

CLEAR is building THE secure identity company of the future. Our mission is to make experiences safer and easier—physically and digitally. With more than 38 million Members and a growing network of partners across the world, CLEAR's secure identity platform is transforming the way people live, work, and travel. Whether it’s at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences. We are seeking a strategically-minded, technology-focused, and customer-centric Engineering Manager to lead one of our Infrastructure teams here. You will lead a team responsible for building, operating, and scaling the cloud infrastructure and platform systems that underpin CLEAR’s services, ensuring reliability, performance, and security across our environments. A successful candidate brings strong experience in cloud infrastructure, distributed systems, and operational excellence, along with a solid foundation in software engineering. You are an effective communicator who can lead complex infrastructure initiatives from inception through delivery, and thrive in fast-paced environments. This role requires a focus on building resilient, scalable systems, driving automation, and leading and developing high-performing engineering teams.

Requirements

3+ years of experience managing and developing software engineers, with strong coaching and team leadership skills
Strong experience with CI/CD systems, infrastructure automation, and release engineering
Deep knowledge of cloud platforms (e.g., AWS) and distributed systems architecture
Hands-on experience with Infrastructure as Code (e.g., Terraform, Pulumi)
Strong expertise in Kubernetes and container orchestration at scale
Experience designing for high availability, fault tolerance, and operational resilience
Proficiency in at least one modern programming language (e.g., Python, and or Java) and solid software engineering fundamentals
Experience with observability tooling (monitoring, logging, tracing) and incident management practices
Ability to collaborate cross-functionally and influence teams to adopt infrastructure and operational best practices
Strong interpersonal, communication, and stakeholder management skills
Curious, proactive, and committed to continuous learning and improvement

Responsibilities

Hire, develop, and grow engineering talent through coaching, mentorship, performance management, and career development planning
Set clear goals and expectations, provide regular feedback, and foster accountability across the team
Own and execute the roadmap for cloud infrastructure and platform engineering, and reliability initiatives
Design, build, and operate a scalable, secure, and highly available cloud platform infrastructure
Drive automation across infrastructure provisioning, deployment, and operations to improve efficiency and reduce manual overhead
Establish and enforce best practices for system reliability, observability, incident response, and disaster recovery
Partner with engineering teams to improve deployment pipelines, service operability, and production readiness
Provide technical leadership, making clear architectural decisions and communicating trade-offs, risks, and impacts
Own operational excellence through metrics, SLAs/SLOs, and continuous improvement of system performance, reliability, and cost