Engineering Manager, Enterprise & Intelligence

commonsku•Toronto, ON

143d•Remote

About The Position

commonsku is revolutionizing the promotional products industry with a platform that empowers branded merch distributors to work smarter. We are a remote-first, community-driven team seeking a visionary Engineering Manager to lead our Enterprise and Monetization team. Initially, this role will focus on driving the strategy for Public APIs, Permissions, and the Pricing & Packaging engine for our largest customers. As the role evolves, it will also encompass overseeing the Intelligence team, integrating Generative AI for innovation. This is a key leadership position shaping both the technical roadmap and people strategy, requiring close collaboration with Product, Design, and Customer Success to foster an environment of psychological safety and high trust.

Requirements

1–3+ years of experience managing engineers, including hiring, onboarding, performance management, and career development.
8+ years of experience in software engineering, with a proven track record of delivering scalable, high-quality software in a fast-paced environment.
Experience partnering with Product and Design partners to shape roadmaps, define scope, and deliver customer-centric features.
Strong understanding of Agile principles and experience evangelizing them.
Demonstrated ability to lead complex, cross-functional projects from concept to delivery, balancing technical trade-offs and business outcomes.
Strong technical background with hands-on experience in system design, architecture, and modern development practices.
Strong communication skills, both written and verbal.
Proven experience mentoring and growing engineers across varying levels, fostering a high-performance, feedback-driven culture.
Proven ability to build and scale engineering processes that support team health, delivery speed, and code quality.
Operate with a sense of urgency and action, customer-first philosophy and ability to think and act strategically.

Nice To Haves

Experience with Generative AI and applying it to solve customer problems.
Managed architectural transformations, especially in a monolithic environment.

Responsibilities

Partner with Product Management and Design to shape roadmaps and define clear technical and performance requirements for future initiatives.
Champion agile mindset with team rituals and processes that support predictable delivery, fast feedback loops, and continuous improvement.
Lead the delivery of complex, cross-functional engineering projects. Scope and stage work into well-defined milestones, ensuring alignment with commonsku's vision.
Serve as a technical leader and thought partner, resolving ambiguity and applying strong engineering judgment to ensure sustainable and scalable systems.
Build, grow, and retain a team of talented engineers by fostering an environment of psychological safety, accountability, and technical excellence.
Provide regular coaching, feedback, and career development aligned with our career ladder.
Ensure each team member understands how their work connects to customers, mission, and business strategy.
Balance business, customer, and technical trade-offs thoughtfully and transparently.
Identify strategic opportunities to improve engineering practices, tools, or systems — and drive adoption of improvements at scale.
Represent engineering in company-level initiatives, helping others understand the impact, scope, and feasibility of proposed technical solutions.
Model clear, proactive, and tailored communication across levels and audiences.
Share learnings, progress, and outcomes broadly and effectively to ensure visibility and alignment.