Engineering Manager, Encounters Intelligence

AcuityMDBoston, MA
Remote

About The Position

AcuityMD is a software and data platform that accelerates adoption of medical technologies. Each year, the FDA approves ~6,000 new medical devices. Our platform helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We're backed by Benchmark, Redpoint, and Ajax Health and we help MedTech companies identify how their products are used, understand why outcomes vary, and identify opportunities where physicians can better serve their patients. We are a team of agentic builders who rely heavily on AI development practices to accelerate our ability to deliver value to our customers. We believe in extreme ownership and agency, where every engineer takes responsibility for working throughout the organization to land impact with customers. We're a close-knit team that enables high levels of autonomy by constantly communicating our intentions, sharing problems and learnings, and helping each other learn and grow. We are looking for a strongly technical and empathetic engineering leader for our growing Encounters Intelligence team. Reporting to the Head of Engineering, you will be instrumental in developing our most critical data product, growing and coaching the team, and charting a roadmap of technical investments to achieve our product goals. You will join the engineering leadership team to help shape the culture, processes, and tools across engineering. We are looking for a technical systems thinker and a visionary, but execution-oriented leader for this highly impactful role. We believe the important aspects of software are deep in the details and lead-from-the-front managers who have an in-depth understanding of their team’s mission, product, and software and its connection to our overall company strategy truly thrive in our environment. The Team The Encounters Intelligence Team is on a mission to provide the most accurate, timely, and comprehensive view of medical reality to enable our MedTech customers to effectively turn cutting edge medical technologies that could help people into technologies that do help people. We thrive on the challenge of turning the complexity of the healthcare system into simple, actionable intelligence through deep domain expertise, careful modeling, and rapid iteration. The challenges include modeling & harmonizing the procedural data across the entire US using a combination of diverse and overlapping sources, automated data validation without access to a ground truth dataset, building systems and frameworks to deploy, scale, manage and monitor ML models and forecasting algorithms for procedure and sales volume at the individual doctor, procedure, and device levels throughout the US.

Requirements

  • 5+ years of experience as a professional software engineer with extensive experience with large data product development
  • 3+ years of experience as an engineering manager
  • Proven track record of architecting, building, and delivering software
  • Exceptional leadership, collaboration and communication skills
  • Proficient problem-solving abilities and clear communication skills to effectively address data-related challenges.
  • Experience with modeling complicated data and delivering high-quality data assets and business intelligence tooling
  • Experience building effective operational processes, ensuring quick and on-time delivery of complex, customer-facing projects and effective support of existing functionality
  • You must have an eligible work permit in the USA to be considered for this position.

Responsibilities

  • Partner closely with our Product, Product Marketing, and Commercial teams to prioritize a research and implementation roadmap to maximize the value of our Encounters data product to customer use cases
  • Develop a technical vision and roadmap with the engineering team to accelerate the delivery of valuable customer use cases
  • Contribute meaningfully to the growth of each engineer individually and to the team’s overall operating capability
  • Be a strong voice for technical excellence, a passionate advocate for thoughtful, customer-oriented software design, and a mentor and coach who inspires engineers to grow
  • Drive initiatives across our engineering team to build and reinforce our culture of expansive ownership, individual autonomy, and constant learning through curiosity
  • Facilitate collaboration with other teams to deliver the best solution for the customer regardless of internal lines of ownership
  • Take a leadership role throughout the engineering organization, including in our hiring and onboarding processes
  • You instinctively build using agentic tools (Claude Code, Codex, etc) and are invested in pushing the boundaries of what is possible with agentic development

Benefits

  • Ground floor opportunity : Join a high-growth startup, backed by world-class investors across Enterprise SaaS and Medical Devices (Benchmark, Redpoint Ventures, and Ajax Health).
  • Learning Budget: Reimbursements for relevant learning and up-skilling opportunities.
  • Remote work : AcuityMD is committed to supporting full-remote flexibility for employees in the US.
  • We provide a work-from-home stipend for all employees.
  • Flexible PTO : Generous time off and flexible hours give you the freedom to do your best work.
  • Paid Health, Dental, and Vision Plans: We offer 100% paid health, dental, and vision plans for all employees and 75% paid for our employees' dependents.
  • Home Office Stipend: $1,000 to invest in remote office equipment and WiFi reimbursement.
  • Optional Team Retreats: We meet in-person multiple times per year for co-working and social gatherings.
  • Parental Leave: 8-16 weeks of fully-paid, flexible parental leave.
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