Engineering Manager, DevOps - Moveworks

ServiceNow•Mountain View, CA

5d•$166,500 - $291,400

About The Position

As technical lead and manager of the DevOps/DevSecOps team, you will lead the development and scaling of Moveworks' AI cloud infrastructure and developer platform. The infrastructure team designs and operates reliable, resilient foundational services and frameworks that enable the product to scale and engineering teams to deliver customer-facing features rapidly. You will lead, grow, and mentor DevOps/DevSecOps engineers; own build, release, and deployment systems; advance infrastructure-as-code and GitOps practices; and integrate security throughout the software development lifecycle. You will partner with security and infrastructure leaders on security, reliability, on-call, incident management, and postmortems. The role also owns project planning and delivery, stakeholder communications, and the multi-quarter DevOps/DevSecOps strategy and roadmap.

Requirements

At least 2 years of experience managing a team of 6 or more engineers.
At least 6 years of hands-on experience in DevOps, SRE, platform, infrastructure, or security engineering.
Deep experience with CI/CD systems such as GitHub Actions, Jenkins, Buildkite, or GitLab CI, and release engineering at scale.
Strong experience with Kubernetes, containers/Docker, and cloud infrastructure on AWS, GCP, or Azure.
Hands-on experience with infrastructure-as-code such as Terraform, Pulumi, or CloudFormation, and configuration management.
Practical knowledge of application and cloud security, including secure SDLC, vulnerability management, IAM, network security, and secrets management.
Proven project management skills, including planning and delivering multi-quarter, cross-team projects.
Proficiency in at least one of Python, Golang, or Bash.
Experience with observability tooling such as Prometheus, Grafana, Datadog, or OpenTelemetry.
Excellent verbal and written communication skills, with the ability to influence across organizational levels and explain security and platform tradeoffs in terms of business value.
A high degree of ownership and a desire to operate at startup speed within a global enterprise platform.
BS+ in computer science or a related field, or equivalent practical experience.
Curiosity about engineering outside the immediate discipline and a strong desire to keep learning.

Nice To Haves

Experience supporting SOC 2, ISO 27001, or FedRAMP audits, especially automating compliance controls.

Responsibilities

Lead, grow, and mentor a team of DevOps/DevSecOps engineers, fostering technical excellence, ownership, and continuous improvement.
Own the design and evolution of build, release, and deployment systems, including CI/CD pipelines, artifact management, progressive delivery, and rollbacks.
Drive infrastructure-as-code and GitOps practices across cloud environments to make infrastructure changes repeatable, reviewable, and auditable.
Build security into the software development lifecycle, including SAST/DAST/SCA scanning, container and image scanning, and policy-as-code guardrails.
Partner with the security team on vulnerability management, cloud security posture, IAM and least-privilege access, secrets management, and incident response.
Co-own on-call, incident management, and postmortem practices with other infrastructure leads.
Turn ambiguous requests into scoped projects with milestones, owners, and success criteria; maintain the roadmap; manage cross-team dependencies and risks; and communicate status to stakeholders and leadership.
Set the vision, strategy, and multi-quarter roadmap for DevOps/DevSecOps in alignment with product, engineering, security, and compliance goals.